Full-Time

Venue Sales Ambassador

Posted on 9/5/2024

Octopus Energy

Octopus Energy

1,001-5,000 employees

Provides affordable green energy solutions

Data & Analytics
Automotive & Transportation
Energy

Compensation Overview

$25.3kAnnually

+ Commission

Entry, Junior

Sheffield, UK

Position requires onsite presence in Sheffield, UK.

Category
Field Sales
Sales & Account Management
Required Skills
Sales
Customer Service
Requirements
  • Previous experience in customer facing and centric roles
  • An understanding of sales or customer service
  • Experience in a customer centric setting where you have come up with quick and effective customer solutions
  • Demonstrate a proven track record of customer service or/and an understanding of what successful customer service is
  • The ability to work collaboratively with your team in order to influence and inspire
  • Clear communicator with a focus on listening and attention to detail
  • Honest, focused, and committed to delivering the highest levels of customer service
  • Experience of working autonomously
Responsibilities
  • Communicate with customers: we try to be available to people through as many different avenues as possible. Not only do we use digital advertising, billboards, TV ads and more, we also have hundreds of friendly energy helpers around the country who speak to customers at events and venues, to spread the word about Octopus - this will be you!
  • Your role will be to ensure every conversation you have delivers excellent customer service
  • You will value meaningful honest conversations, which allow customers to make informed choices and you will pride yourself on ensuring that every interaction is of the highest quality
  • This is primarily a face to face role, however our Energy Helper’s need to be flexible, at times of high demand we support our customers where we are needed most, so there will be opportunities for more office based work helping our inbound telesales team or our solar sales team as examples

Octopus Energy provides affordable green energy solutions to households and businesses across multiple countries, including the UK, US, Japan, Germany, New Zealand, and Australia. The company focuses on the renewable energy market and utilizes technology and data to enhance its services. Its main product offerings include direct energy sales to consumers and the licensing of its proprietary Kraken technology platform to other energy providers. This platform helps streamline energy management and improve customer experience. Unlike many competitors, Octopus Energy emphasizes sustainability and offers additional services such as electric vehicle solutions. The company's goal is to make green energy accessible and affordable while promoting the use of renewable resources.

Company Stage

Growth Equity (Venture Capital)

Total Funding

$2.5B

Headquarters

London, United Kingdom

Founded

2016

Growth & Insights
Headcount

6 month growth

1%

1 year growth

1%

2 year growth

1%
Simplify Jobs

Simplify's Take

What believers are saying

  • 'Zero Bills' initiative could revolutionize sustainable living in the UK.
  • Partnership with Energisa opens South American renewable energy market.
  • Investment in Ocergy enhances offshore wind capabilities globally.

What critics are saying

  • Increased competition in renewable energy may impact market share.
  • Rapid international expansion exposes Octopus to geopolitical risks.
  • £3 billion repayment to UK government could strain financial resources.

What makes Octopus Energy unique

  • Octopus Energy's Kraken platform optimizes energy usage for zero-bill homes.
  • The company leads in electric aircraft charging with AeroVolt collaboration.
  • Octopus Energy's global reach includes partnerships in Brazil and Japan.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

401(k) Company Match

Parental Leave

Flexible Work Hours

Company Equity

OE Group Share Scheme

INACTIVE