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IGS Energy

Energy retailer providing electricity, gas, solar

Direct Sales Associate

Field SalesConfirmed live in the last 24 hours
Full-timeAkron, OH, USA

About the Job

Requirements

  • Previous experience in sales, customer retention, or account management.
  • A high school diploma or equivalent experience in retail or a related field is preferred.
  • Reliable transportation to and from the job and training sites is required.
  • Must be flexible to work second-shift hours, including evenings, holidays, and weekends as needed.
  • Must be able to work a flexible schedule independently to meet performance expectations.
  • Must be able to stand for extended periods at a retail booth; regularly sit, stand, and walk; use hands and fingers to operate an iPad; and occasionally lift up to 10 pounds.
  • Must be authorized to work in the United States on a full-time basis; current or future sponsorship is not available.
  • Strong customer service, retention, sales closing, negotiation, and consultative selling skills are required.
  • Must be able to interpret, analyze, and evaluate information related to selling techniques.
  • Must be able to use patience and a positive approach to identify and overcome customer objections.
  • Must be able to build connections with diverse customers and colleagues and maintain professionalism.
  • Time-management and multitasking skills are required.
  • Must demonstrate commitment to continuous learning and development.

Responsibilities

  • Represent Just Energy or IGS Energy at retail stores to acquire and retain customers while providing an exceptional customer experience.
  • Use a consultative selling approach to identify customer needs and recommend natural gas, electricity, and alternative energy products.
  • Achieve sales objectives and follow established departmental goals, policies, and procedures.
  • Use listening and negotiation skills to build customer confidence, generate interest, and address objections or skepticism.
  • Develop collaborative working relationships with sales representatives, retail store managers, and retail employees.
  • Learn and demonstrate an understanding of current product programs and offerings, and communicate clearly to help customers make informed decisions.

Desired Qualifications

  • Experience in retail or a related field.

About the Company

IGS Energy

Energy retailer providing electricity, gas, solar

IGS Energy is a private, family-owned energy retailer that helps homeowners and businesses manage electricity, natural gas, solar, and energy efficiency. Its product, essentially a managed energy package, aggregates different energy options and services into tailored plans for customers, using risk management and cost controls to stabilize bills. The company works by advising and supplying energy through its retail network, simplifying the energy landscape with personalized solutions and ongoing support. Compared to competitors, IGS Energy emphasizes long-term, purpose-driven service, private ownership, and a focus on delivering steady value to customers, employees, and communities rather than short-term profits. The goal is to provide reliable, affordable, and sustainable energy solutions while expanding access to solar and efficiency programs, for a more customer-focused energy future.

Company size
501-1,000
Company stage
N/A
Total funding
$221M
Headquarters
Dublin, CA
Founded
1989

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