Sales Engineer
US
Confirmed live in the last 24 hours
Zowie
Locations
Remote in USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
Zendesk
Salesforce
CategoriesNew
Sales & Account Management
Customer Success Management
Strategic Account Management
Requirements
  • Hands-on pre-sales engineering and/or strategy/management/technology consulting experience
  • Strong communicator and storyteller with a proven track record of helping customers meet their business objectives
  • Working knowledge of APIs and a common understanding of SaaS platforms (e.g. Shopify, Salesforce, Zendesk, Gorgias, etc.)
  • Experience working and collaborating with Engineering and Product teams to provide ongoing feedback on how our product is being used and how it can be improved
  • Technically and analytically curious, where you demonstrate the ability to be a perpetual learner and love to make new discoveries and improve the status quo
  • Reliable and resilient team player to deliver on your commitments in a fast-paced environment
Responsibilities
  • Lead discovery sessions and demos with customer support and ecommerce teams to uncover requirements and challenges and identify opportunities in their businesses
  • Deliver concise, compelling, value-based presentations (product demos, technical assessments, etc.) to all levels of an organization, including C-suite
  • Build custom product demonstrations that integrate into the client’s pre-existing tech stack and capture the long-term value of Zowie’s strategy
  • Support the Sales team in meeting quarterly revenue goals while working as a part of the extended team on larger, more strategic opportunities with multiple resources from Product and Engineering
  • Play a lead role in documenting the technical needs and what has been promised in the pre-sales process within SOW’s and internal handovers to properly set up our CS team for successful implementation and partnership with the customer