JP Morgan Chase

Runs a consumer bank and an investment bank

Senior Product Associate

Product ManagementConfirmed live in the last 24 hours

Full-timeNew York, NY, USA$99.8k - $155kIn-person

About the Job

Requirements

At least 3 years of experience or equivalent expertise in product management or a relevant domain area.
Proficient knowledge of the product development life cycle.
Experience in product life cycle activities, including discovery and requirements definition.
Developing knowledge of data analytics and data literacy.
Ability to align stakeholders and drive decisions through written and verbal communication.
Ability to engage with technical concepts, specify system behavior at a conceptual level (including workflows, states, and interfaces), and learn underlying technology quickly; coding is not required.
Experience or demonstrated interest in cross-border payments, foreign exchange, blockchain or distributed ledger technologies, or cloud technologies.

Responsibilities

Own the development and delivery of Kinexys product initiatives, primarily in foreign exchange and cross-border payments, while partnering across the broader product suite as needed.
Help develop product strategy and shape a product vision that delivers clear value to customers.
Lead product discovery in close partnership with Sales and client coverage, turning client feedback and pipeline signals into problem statements, prioritization, and shipped solutions.
Translate problems into execution-ready requirements, including user journeys, workflows, edge cases, and acceptance criteria, and drive decisions on scope, sequencing, and trade-offs.
Work with Technology partners to design, build, test, and launch new features and products, aligning on system behavior, operations, and acceptance criteria.
Plan for upstream and downstream effects of new product features on the overall product experience, and drive end-to-end delivery by managing cross-functional dependencies, removing blockers, and maintaining momentum from concept through launch.
Drive alignment across Technology, Operations, Sales, Legal, Risk, and Controls to deliver commercially viable and operationally sound product initiatives.
Own post-launch feedback by monitoring outcomes, capturing partner feedback, and iterating to improve reliability, usability, and adoption.
Partner with the Product Manager to identify customer- and market-driven product opportunities through user research and discovery.
Support user research collection, journey mapping, and market analysis to inform the strategic product roadmap and identify potential customer-valued features.
Analyze, track, and evaluate product metrics, including delivery against time, cost, and quality targets across the product development life cycle.

Desired Qualifications

A builder mindset, taking problems end-to-end and moving from idea to shipped delivery without waiting for perfect clarity.
Entrepreneurial approach and comfort working in a fast-paced environment with minimal guidance while owning and delivering outcomes.
Strategic thinking, prioritization, sound trade-offs, and ability to focus teams on high-impact work.
Personal project portfolios are encouraged.
A proven track record of building and launching products or meaningful features in production, especially in payments, platforms, or regulated environments.

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.

As a Senior Product Associate in Kinexys, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

You are a builder and owner: you move with urgency, thrive in ambiguity, and use process and controls as enablers, not obstacles, to deliver client outcomes. You will act as the voice of the customer by translating client needs (in partnership with Sales and coverage teams) into clear product direction, and you will work closely with Technology, Operations, Legal, Risk, and Controls to deliver scalable, resilient, and stable products.

Job responsibilities

Own the development and delivery of Kinexys product initiatives, primarily in FX and cross-border payments, while partnering across the broader product suite as needed.
Help develop product strategy and shape a product vision that delivers clear value to customers.
Lead product discovery in tight partnership with Sales and client coverage—turning client feedback and pipeline signals into clear problem statements, prioritization, and shipped solutions.
Translate problems into execution-ready requirements (user journeys, workflows, edge cases, acceptance criteria) and drive crisp decisions on scope, sequencing, and trade-offs.
Work with Technology partners to design, build, test, and launch new features and products, aligning on how the system should work, how it will be operated, and what the acceptance criteria will be.
Considers and plans for upstream and downstream implications of new product features on the overall product experience. Drive delivery end-to-end: manage dependencies across functions, remove blockers, and maintain momentum from concept through launch.
Drive alignment across Technology, Operations, Sales, Legal, Risk, and Controls to deliver product initiatives that are commercially viable and operationally sound.
Own the post-launch feedback loop: monitor outcomes, capture partner feedback, and iterate to improve reliability, usability, and adoption
Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle

Required qualifications, capabilities, and skills

3+ years of experience or equivalent expertise in product management or a relevant domain area
Proficient knowledge of the product development life cycle
Experience in product life cycle activities including discovery and requirements definition
Developing knowledge of data analytics and data literacy
Strong written and verbal communication skills; able to align stakeholders and drive decisions
Comfortable engaging with technical concepts: able to specify how a system should work (workflows, states, interfaces at a conceptual level), and to learn the underlying technology quickly (not required to code).
Experience or demonstrated interest in the following areas; Payments (Cross-border), Foreign Exchange, Blockchain / distributed ledger technologies, Cloud technologies

Preferred qualifications, capabilities, and skills

Builder mindset: you take problems end-to-end, move from idea to shipped delivery, and don’t wait for perfect clarity to make progress.
Highly entrepreneurial and comfortable working in a fast-paced environment with minimal guidance, owning and delivering outcomes.
Strategic thinker able to prioritize, make trade-offs, and focus teams on high-impact work
Portfolios showing personal projects that you have built are encouraged
Proven track record of building and launching products or meaningful features in production (especially in payments, platforms, or regulated environments).

Base Pay/Salary: New York,NY $99,750.00-$155,000.00

About the Company

JP Morgan Chase

Runs a consumer bank and an investment bank

JPMorgan Chase runs the largest bank in the United States, which serves households and small businesses as Chase and large companies, governments, and investors as J.P. Morgan. During the 2008 financial crisis it bought the failing investment bank Bear Stearns and lender Washington Mutual, and in 2023 it took over First Republic Bank after regulators seized it. Chase takes deposits and earns interest on credit cards, mortgages, and car loans, while the investment side earns fees for advising on mergers, raising money for companies, trading stocks and bonds, and managing wealth. Formed in a 2000 merger, JPMorgan Chase traces its roots to 1799 and is based in New York City.

Company size: 10,001+
Company stage: IPO
Headquarters: New York City, New York
Founded: 1799

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