Full-Time

Site Reliability Engineer III

Kobo

Kobo

501-1,000 employees

Dedicated digital bookseller with portable reading solutions


Junior, Mid, Senior

Toronto, ON, Canada

Required Skills
Kubernetes
Communications
Java
Docker
Terraform
Ansible
Requirements
  • Deep understanding of systems architecture and infrastructure, including networking, storage, databases, and cloud technologies.
  • Ability to diagnose complex technical issues, identify root causes, and propose effective solutions.
  • Competence in at least one object oriented programming language (e.g. C#, Java)
  • Expertise in automation tools, configuration management, and scripting languages.
  • Experience in setting up effective monitoring tools, configuring thresholds, and defining actionable alerts.
  • Knowledge of document databases, relational databases, message queuing, and caching systems.
  • Proficiency in IaC, CaC, GitOps, Terraform, Ansible, Docker, Kubernetes, Load Balancing, IIS, Tomcat, and CDNs.
  • Ability to analyze system performance, identify bottlenecks, and optimize system capacity. Conduct load testing and performance tuning to ensure optimal system performance.
  • Strong sense of ownership and high standards for quality.
  • Excellent communication skills and the ability to collaborate effectively.
Responsibilities
  • Primarily responsible for application observability and incident response.
  • Work with the Site Operations and Platform Engineering teams in automating our cloud development environment.
  • Automate operations functions, such as infrastructure provisioning, system configurations, auto-scaling, and code deployment.
  • Identify and implement best practices and standards for application observability and reliability.
  • Monitor, troubleshoot, and rectify application and infrastructure issues.
  • Collaborate with platform engineers to integrate developer productivity considerations into the overall system reliability and operability.
  • Help development teams to identify and address observability and resilience pain points in their systems.
  • Participate in on-call rotations, providing off-hours support as needed.

Rakuten Kobo Inc. stands out as a global leader in digital bookselling, offering a unique reading experience to over 30 million users worldwide through its award-winning eReaders and free app. The company's culture encourages continuous learning and growth, mirroring its commitment to making reading accessible anytime, anywhere. With its competitive edge rooted in technical advancements and a customer-centric approach, Rakuten Kobo Inc. has established itself as a trailblazer in the digital reading industry.

Company Stage

M&A

Total Funding

$395.9M

Headquarters

Toronto, Canada

Founded

2009

Growth & Insights
Headcount

6 month growth

2%

1 year growth

23%

2 year growth

25%