Financial Operations Manager

Our Company

StepStone Family & Youth Services

Overview

StepStone Family & Youth Services provides trauma informed, youth centered services to children and families involved in foster care. The Business Manager plays a vital role in supporting the financial, administrative, and operational functions that allow our program teams to remain focused on delivering high quality services to youth and families.

We are seeking an organized and experienced Business Manager who brings strong financial oversight, operational leadership, and attention to detail to a mission driven environment. This role is ideal for a professional who values accountability, accuracy, collaboration, and efficient business practices while supporting multiple programs and their day to day operations.

The Business Manager is responsible for overseeing key business functions including revenue cycle activities, accounts payable, payroll, client funds, purchase card administration, financial controls, and administrative processes. This position works closely with program leadership and corporate departments to ensure accurate financial processes, timely reimbursement, strong internal controls, and compliance with company policies and procedures.

The ideal candidate is analytical, solutions focused, and highly organized, with the ability to lead administrative operations, supervise support staff, and build effective partnerships across teams while contributing to the overall success of programs serving youth and families.

Responsibilities

The Business Manager is responsible for the oversight of operational revenue analysis, ensuring verification of client admission, and authorization and/or eligibility of services.   The Business Manager monitors client fund disbursements and account balances.  The Business Manager is responsible for the oversight of Purchase Card receipt allocation and collections.   The Business Manager tracks and processes accounts payable invoices and oversees the supervision of the payroll process, ensuring employees are paid timely and accurately. 

Essential Job Responsibilities:

• Manages and participates in all administrative and business support functions including Revenue Cycle accounts receivable responsibilities, client financial and benefits record maintenance, accounts payable, purchase card program, client funds management, and payroll. Acts as liaison to select Corporate departments. Works under general direction. Supervises Office Coordinator.
• Manages day-to-day- business and administrative functions for multiple programs.
• Develops implements and maintains internal financial controls for the service sites, including all Pcard duties, supervising and preparing payroll, processing mileage and expense reports and maintaining fixed asset systems.
• Ensures accurate client billing by overseeing the collection and input of data into the company system(s). Works with Executive Director and billing/collection staff to ensure maximum reimbursement to clients (if applicable) and company.
• Ensures client funds are managed as per ResCare policy.
• Oversees accounts payable (AP) processing including invoice coding to General Ledger Account and locations in Oracle, review approve weekly RCAP report, submit invoices that are routed to the Resource Center for payment, and review/sign the accounts payable check register, follow up on late payments or other issues.
• Acts as liaison to select Corporate departments for administrative functions including finance, accounts receivable billing, accounts payable, and payroll.
• Initiates and maintains current contract personnel files in compliance with company policies and procedures, and all applicable licensure/certification/accreditation requirements. Works with supervisors to ensure collection of all necessary current documentation within required timelines.
• Performs all managerial duties including ensuring new and existing employees are oriented, complete training, and are informed of company business functions policies and procedures, expense reimbursement, office systems and related information.
• Prepare and submit SOURCE forms for new locations, relation, lease renewals, and other property updates.
• Ensure business documents are retained as per policy.
• Recommends/makes arrangements for temporary office help as needed.
• Performs other duties as assigned.

Qualifications

• One year of supervisory experience required.
• One year of medical or relevant billing experience required.   
• Ability to communicate (verbally and written) with all levels of personnel, internal and external to the company. 
• Experience in managing systems, processes, and people.
• Must be able to work independently as well as part of a team. 
• Capable of working responsibly with highly confidential information.
• Must meet all agency requirements for pre- employment as required by ResCare and/or State regulations

Education:  

• 5 years of experience in Accounts Receivable, Accounts Payable, or 4 year degree from an accredited university, or equivalent combination of education and experience 

Certificates, Licenses, Registrations:

• Valid driver’s license from state of residence with a satisfactory driving record as defined by ResCare’s vehicle policy and/or liability insurance carrier (as applicable per program requirements).

About our Line of Business

StepStone Family and Youth Services, an affiliate of BrightSpring Health Services, provides the full spectrum of support to children in need of alternative, safer, and more positive living environments with residential and family services. StepStone connects children and youth who need homes with foster families, as well as foster care training, respite care and support services. For young adults transitioning from foster care to independent living, StepStone provides personalized guidance and training on basic life skills, including money management and education. For more information, please visit www.stepstoneyouth.com. Follow us on Facebook and LinkedIn.

Additional Job Information

BenefitsResCare offers a comprehensive benefits package to full-time employees including medical, dental, vision, paid time off, disability, life, and tuition reimbursement. All employees age 21 and older are eligible to participate in the 401(k) retirement savings plan.ResCare is an Equal Opportunity Employer. ResCare does not discriminate against any person on the basis of gender, race, color, national origin, religion, disability, age, veteran status, gender identity or sexual orientation in admission, treatment, or participation in its programs, services and activities, or in employment, or on the basis of gender in its health programs and activities.