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MML Hospitality

Runs restaurants, hotels and retail destinations

Hotel General Manager

Full-Time
No salary listed
Expert
Bachelor's
Austin, TX, USA
In Person
Business & Strategy

About the job

Requirements
  • Proven 10+ years of experience as a Hotel General Manager or in a senior leadership role within boutique or lifestyle hospitality.
  • Strong knowledge across rooms, food and beverage, and multi-outlet environments.
  • Demonstrated success in budgeting, forecasting, and managing profit and loss.
  • Exceptional communication and problem-solving skills with a track record of building high-performing teams.
  • A passion for design-forward, experience-driven hospitality.
  • Ability to stand, walk, and move throughout the property for extended periods.
  • Ability to occasionally lift or move up to 50 pounds.
  • Regularly talk, hear, and use hands and fingers to handle tools or controls.
  • Vision for close, distance, and color vision, as well as the ability to adjust focus.
  • Must undergo a comprehensive background check as a condition of employment.
Responsibilities
  • Oversee all hotel operations, including front office, housekeeping, maintenance, food and beverage, and retail.
  • Lead, mentor, and develop department leaders and teams, fostering a collaborative and service-driven culture.
  • Ensure exceptional guest experiences by maintaining service standards and resolving concerns with care and creativity.
  • Manage budgets, forecasts, and financial performance to meet or exceed revenue and profitability goals.
  • Monitor operating costs while maintaining quality, design integrity, and brand standards.
  • Partner with ownership and senior leadership on strategic initiatives, programming, and long-term growth.
  • Ensure compliance with all local, state, and federal regulations, including safety and labor laws.
  • Build strong relationships with vendors, brand partners, and the surrounding Austin community.
Desired Qualifications
  • Bachelor's degree in Hospitality, Business, or a related field.

About the company

MML Hospitality develops and operates restaurants, hotels and retail destinations with individual food, service and design concepts. Its restaurant portfolio covers barbecue, seafood, neighborhood cafes and other dining formats, while its hotel projects extend the group into lodging and guest services. Alongside these properties, the company runs shops and offers catering and private events for customers planning celebrations or business gatherings. Its operations bring culinary, creative and hospitality work together across a collection of separately branded venues. Founded in 2009, MML Hospitality is headquartered in Austin, Texas, United States.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Austin, TX

Founded

2009

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Simplify Jobs

Simplify's Take

What believers are saying

  • Beverage development: the assistant general manager posting includes beverage education reimbursement.
  • Launch support: the Aspen hotel manager receives home-office resources while leading the property opening.
  • Combined bookings: hotel event sales prioritize business that optimizes both event revenue and guest-room revenue.

What critics are saying

  • Irregular hours: catering event producers need availability for evenings, weekends and holidays.
  • Office requirement: the graphic designer role is full time and in office.
  • Opening accountability: the Aspen manager owns pre-opening strategy, budgets, labor costs and ongoing hotel operations.

What makes MML Hospitality unique

  • Internal brand studio: graphic designers build menus, signage, uniforms and collateral across distinct hospitality brands.
  • Historic hotel format: Hotel Saint Vincent combines 75 rooms with an 1861 New Orleans landmark building.
  • Catering reach: the group offers restaurant-based catering services in Texas and Aspen, Colorado.

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