Operations & Safety Specialist

Job Description

We are looking for a Sales Operations Specialist to join our Gexpro team located in Milwaukee, WI!

Summary:
The Operations & Safety Specialist is responsible for providing operational support for branch and sales teams. Assist with operational procedures including inventory management, warehouse management, fleet maintenance, safety, order management, and customer support. Implement procedural changes meant to improve performance or efficiency.

What You'll Do:

• Work Hours: 7:30am - 4:30pm 
• Complete or monitor operational functions or processes, ensuring that they are completed accurately, on time, and in compliance with established policies and regulations
• Help drive process optimization and continuous process improvement
• Ensure all environmental, health, and safety protocols and policies are being followed
• Provide operational support including but not limited to: order fulfilment management, sales support, inventory surveillance and cycle counting, warehouse management, order processing, material management, customer and supplier relationship management
• Work with branch to meet or exceed budgeted total sales and margin objectives
• Manage branch expenses including facility, maintenance, supplies, equipment leases, etc
• Resolve customer claims and concerns
• Motivate and train branch, warehouse, and sales team
• Participate in branch sales, quality, and service meetings
• Interface with key suppliers to develop and maintain good relationships
• May fill in for other branch and warehouse roles as needed
• Manage facility, equipment, and vehicle maintenance
• Perform other duties as assigned

Job Duties Disclaimer:
The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.

Qualifications

What You'll Need

• 2+ years of Business Operations experience  
• Experience in the electrical distribution industry a plus
• High School or GED - Required
• 4 Year / Bachelor's Degree - Preferred

Knowledge, Skills & Abilities

• Knowledge of electrical distribution industry, current market, customers, suppliers, and competitors
• Strong interpersonal and communication skills
• Ability to negotiate contracts 
• Solid presentation skills
• Strong knowledge / experience using Microsoft Office Tools including Excel and Power BI
• Strong organizational, analytical, problem solving, and critical thinking skills
• Ability to prioritize workload and seek process and productivity improvements

Additional Information

Physical Demands:

• Sit: Must be able to remain in a stationary position - Constantly – at least 51%
• Walk: Must be able to move about inside/outside office or work location - Frequently – 21% to 50%
• Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly – at least 51%
• Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally – up to 20%
• Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally – up to 20%
• Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly – at least 51%

Weight and Force Demands:

• Up to 10 pounds - Frequently – 21% to 50%
• Up to 25 pounds - Frequently – 21% to 50%
• Up to 50 pounds - Occasionally – up to 20%

Working Environment:

• Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally – up to 20%
• Handles or works with potentially dangerous equipment - Occasionally – up to 20%
• Travels to offsite locations - Occasionally – up to 20%

Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.

Our Benefits Include:

• Medical, Dental, and Vision Insurance
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• 401K with Employer Match
• Paid vacation and sick time
• Paid company holidays plus flexible personal days per year
• Tuition Reimbursement
• Health & Wellness Programs
• Flexible Spending Accounts
• HSA Accounts
• Commuter Transit Benefits
• Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
• Employee Discount Programs
• Professional Training & Development Programs
• Career Advancement Opportunities – We like to promote from within

Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce.
Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.