HEXAWARE

AI-driven global IT services provider

Voice Manager

IT OperationsConfirmed live in the last 24 hours

Full-timeIndiaNo salary listedIn-person

About the Job

Requirements

Strong expertise in Altitude Dialer, Cisco Voice technologies, SIP telephony, and contact center infrastructure.
Experience implementing, supporting, troubleshooting, and optimizing enterprise contact center solutions is required by the description.

Responsibilities

Implement, support, troubleshoot, and optimize enterprise contact center solutions.
Ensure high availability and business continuity.

We are seeking an experienced Contact Center & Telephony Engineer with strong expertise in Altitude Dialer, Cisco Voice technologies, SIP telephony, and contact center infrastructure. The ideal candidate will be responsible for implementing, supporting, troubleshooting, and optimizing enterprise contact center solutions while ensuring high availability and business continuity.

About the Company

HEXAWARE

AI-driven global IT services provider

HEXAWARE provides IT consulting, enterprise platform management, and BPO services to large enterprises, helping clients in banking, insurance, and utilities with AI-powered digital transformation. It delivers technology-enabled solutions that automate processes, modernize IT, migrate to cloud, develop and manage applications, manage data, and enhance cybersecurity under customized contracts. The company differentiates itself by integrating AI-driven automation, cloud, data management, security, and BPO across the full IT stack for large-scale transformations. Its goal is to improve operational efficiency, reduce costs, and enable smarter decision-making for its customers.

Company size: 10,001+
Company stage: IPO
Headquarters: Navi Mumbai, India
Founded: 1990

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