Job Profile Summary
This role focuses on activities related to the support services functions, such as dietary and food services, environmental services, general facilities, repair and maintenance, parking, sterilization and transportation to ensure all required support activities are completed in a timely manner and meet the organization's quality standards and expectations. In addition, this role focuses on performing the following General Facilities, Repair & Maintenance duties: Operates, monitors and maintains, troubleshoots, repairs and replaces facilities mechanical components and systems such as electrical equipment, HVAC (heating, ventilation and air conditioning) and plumbing. A technical role that accomplishes work through a specialized knowledge or skills gained through a combination of vocational education, training, apprenticeship (craft, skilled and semi-skilled), and experience. An experienced level role that requires basic knowledge of job procedures and tools obtained through work experience and requires vocational or technical education. Works under moderate supervision, problems are typically of a routine nature, but may at times require interpretation or deviation from standard procedures and communicates information that requires some explanation or interpretation.
Job Overview
Perform various duties to prepare and paint walls, ceilings, woodwork, baseboards, windows, furniture and other items, as assigned. Keeps adjacent areas and surfaces protected and the work are in a neat and clean condition. Receives and delivers paint and supplies to job sites from shop. May perform a variety of general maintenance duties as assigned.
Job Description
Minimum Qualifications:
1. High school diploma or equivalent.
2. One (1) year of painting experience.
Preferred Qualifications:
1. Three (3) years of painting experience.
Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.
1. Prepares surfaces to be painted by washing scraping, patching and sanding as necessary.
2. Tapes and finishes joints of dry wall and applies joint compound.
3. Moves furniture such as desks, file cabinets, tables, beds and other items as required to perform work.
4. Applies prime and finish coats of paint and stain to surfaces.
5. Delivers paint and materials from shop to work site and returns same at the end of the day.
6. Protects adjacent areas and equipment with drop cloths or masking tape and paper.
7. Paint, stain, shellac or varnish woodwork, walls, ceilings, furniture and other items of wood or metal according to specific requirements.
8. Make applications by brush, roller or spray gun.
9. Work from ladders or scaffolds as necessary.
10. Maintain necessary records. Move materials and supplies as necessary in performance of duties. Detect and report improper operation, faulty equipment, defective materials and unusual conditions to proper supervisor.
11. Maintain work area in a clean and orderly condition. Follow prescribed safety rules regulations.
Physical Requirements:
1. Able to visually differentiate colors.
2. Requires occasional to moderate concentration.
3. Moderate to strenuous physical effort required, such as ability to bend, crouch, climb ladders, stretch, carry ladders and staging and constant use of hands, arms, and legs with considerable time standing.
4. Frequent contact with paint materials and odors (unpleasant conditions).
5. Frequent contact of hands with paint materials, paint removers and other related chemicals.
6. Occasional contact with sick patients and laboratory test animals (hazardous conditions).
7. Frequent contact with employees in work areas.
Skills & Abilities:
1. Ability to effectively communicate verbally and in writing.
2. Ability to read and comprehend written instructions.
At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day.
The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals.
Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth—one of the many ways we invest in you so you can thrive both at work and outside of it.
Pay Range:
$20.12 - $25.15based on full-time equivalent
Tufts Medicine is an integrated health system in Massachusetts that combines academic medical centers, community hospitals, a large home care network, and a clinically integrated physician network to deliver coordinated care. It includes Tufts Medical Center, Lowell General, MelroseWakefield, home health services, and a broad physician network, enabling care across settings. The system coordinates hospitals, doctors, and home care under one strategy to manage the patient journey, reduce fragmentation, and control costs while maintaining quality. Its goal is to deliver high-quality care at the lowest possible cost, expand access, and transform how people engage with healthcare.
Company Size
501-1,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Burlington, Massachusetts
Founded
2014
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Tufts Medicine and Blue Cross Blue Shield of Massachusetts announce collaboration to expand access to care and streamline prior authorization. Oct 22, 2026, 12:00 ET BOSTON, Oct. 22, 2026 /PRNewswire/ - Blue Cross Blue Shield of Massachusetts ("Blue Cross") and Tufts Medicine today announced a strategic collaboration designed to reshape how patients across Massachusetts access and experience care. Rooted in a shared commitment to connecting patients with the right care at the right time, the initiative enhances a traditional payer-provider relationship to address what matters most: expanding access to primary and specialty care, improving affordability and reducing clinician administrative burden. Simplifying prior authorization A central example of this multi-faceted work is streamlining the prior authorization process. Tufts Medicine will use the Humata Health solution to more rapidly process prior authorizations for Blue Cross members for select imaging services, including MRIs, with plans to expand to additional services. By transmitting required information in minutes rather than days, clinicians spend less time navigating prior authorization and more time caring for patients. The Humata implementation is part of a broader collaboration supported by the Massachusetts Health Data Consortium (MHDC), which operates the New England Healthcare Exchange Network (NEHEN), a regional health information exchange infrastructure. Through NEHEN FHIR(R), Blue Cross and Tufts Medicine aim to enable the more seamless exchange of clinical and administrative data needed to support member care, referrals and claims processing Expanding access to affordable care Another example of how this collaboration is tackling some of healthcare's biggest challenges is the introduction of an innovative healthcare option that will be offered to Blue Cross employees during its upcoming open enrollment. The newly-created Tufts Medicine Alliance Network (HMO) will be offered as part of employees' plan choices. Designed to deliver coordinated, affordable care, this option offers access to a select network of high-quality providers - including Tufts Medicine, Boston Children's Hospital and Dana-Farber Cancer Institute. Participating employees will benefit from next-day access to primary care, dedicated navigation support for individual member care needs, both digitally and through their dedicated care team, and the ability to see a Tufts Medicine specialist within 21 days. Both organizations are working together to develop similar offerings for additional customers and patients in the future. Driving systemic change Reducing administrative burden through prior authorization automation and introducing a new HMO offering for Blue Cross employees is part of a broader collaboration spanning other areas of healthcare. Additional work includes: * Driving affordability through expanded payment models: Blue Cross and Tufts Medicine are working to design and implement next-generation value-based payment models that support high-quality care while lowering overall costs. This effort builds on Tufts Medicine's long-standing participation in Blue Cross' Alternative Quality Contract (AQC). * Transforming how care is delivered: The organizations are developing approaches to provide patients with faster access to both in-person and virtual care across the Tufts Medicine Integrated Network, including primary and specialty care. These efforts include expanding primary care capacity, integrating mental health services, enhancing after-hours urgent care access within the care team and improving turnaround time to specialty and ancillary referrals. The goal is to translate these new clinical approaches into improved access and experience for the members and patients each organization serves. As part of this collaboration, Blue Cross and Tufts Medicine are investing in innovative solutions - such as technology, data analytics and other capabilities - that address the administrative and access challenges facing both organizations. What they're saying: * Sarah Iselin, Blue Cross' president and CEO: "Our two organizations share a mutual commitment to improving how healthcare works. It's going to take bold action to make it more affordable, easier to navigate and fundamentally less frustrating for individuals and families seeking care and for providers navigating administrative processes. This is the critical work ahead, and I'm excited to work with Tufts Medicine to build a better system together." * Phil Okala, Tufts Medicine's acting president and CEO: "For too long, clinicians have spent enormous time and energy navigating administrative processes. This collaboration gives us a real path to change that-reducing friction in how we operate so our teams can focus on what they do best: providing a world-class experience for the patients we serve. The trust we've built with Blue Cross makes that kind of meaningful, lasting change possible." * Jeremy Friese, MD, founder and CEO of Humata Health: "We are proud to work with Blue Cross Blue Shield of Massachusetts and Tufts Medicine to remove friction from the prior authorization process. That's why Humata Health was founded. Less friction and faster decisions mean patients get the care they need sooner, and physicians spend more time with patients than paperwork." About Blue Cross Blue Shield of Massachusetts Blue Cross Blue Shield of Massachusetts (bluecrossma.org) is a community-focused, tax-paying, not-for-profit health plan headquartered in Boston. We are committed to showing up for everyone like they're the only one and guiding our members to the exceptional healthcare they deserve - affordably, equitably and seamlessly. In keeping with our commitment, we are rated among the nation's best health plans for member satisfaction and quality. Connect with us on Facebook, Instagram, and LinkedIn. About Tufts Medicine Tufts Medicine, the primary health system of Tufts University School of Medicine, brings together academic medicine and community-based care to deliver exceptional, connected and accessible services. The system includes Tufts Medical Center, Lowell General Hospital, MelroseWakefield Hospital, Lawrence Memorial Hospital of Medford, Tufts Medicine Care at Home and Tufts Medicine Behavioral Health Hospital. Supported by a network of 3,500 physicians and advanced practice clinicians, Tufts Medicine treats complex conditions, advances research and improves health in the communities it serves. About Humata Health, an R1 Company Humata Health is a leader in AI-powered, touchless prior authorizations. A health tech company "Built for Yes," its mission is to make prior authorization easy and seamless for providers, payers and the patients they serve. With the industry's largest ecosystem of integrations and proprietary technology that gathers the right clinical information required for fast approval, the Humata platform is the only truly end-to-end prior authorization solution for all services and procedures. A physician-led company, Humata was recently acquired by R1, an industry leader in healthcare revenue management. SOURCE Blue Cross Blue Shield of Massachusetts
A history of partnership and growth. The Boston Dispensary and Suffolk Dispensary became Tufts College Medical School's first teaching affiliates in 1894, beginning a partnership that would define the institution's academic mission. In 1929, the Boston Dispensary, the Boston Floating Hospital for Children, and the Trustees of Tufts College formed an alliance to establish the New England Medical Center. In 1946, the Pratt Diagnostic Clinic joined the partnership, and in 1968 the affiliated organizations were formally organized as Tufts New England Medical Center. In 2008, the name was shortened to Tufts Medical Center to better reflect the hospital's close relationship with Tufts University. Today, Tufts Medical Center is an academic medical center and Level I trauma center that provides care in more than 100 specialties, from heart care and cancer treatment to neuroscience, orthopedics and organ transplantation. Since 2000, it has performed more adult heart transplants than any other center in New England, and in 2024 set a New England record with 70 adult heart transplants in a single calendar year. Tufts Medical Center is the first hospital in New England to receive the highest-level accreditation for excellence in older adult care, and has earned Magnet(R) recognition for nursing excellence. Tufts Medical Center is part of Tufts Medicine, an integrated academic health system that also includes Lowell General Hospital, MelroseWakefield Hospital and Tufts Medicine Care at Home. Pediatric services continue as Tufts Medicine Pediatrics in collaboration with Boston Children's Hospital.
Tufts Medicine names Nic Nguyen, MD as the physician enterprise's inaugural Chief Clinical Officer + Chief Integration Officer. September 23, 2026 Appointment will enhance patient access to primary and specialty care through a community-based, integrated care delivery model Tufts Medicine today announced the appointment of Nic Nguyen, MD, as Chief Clinical Officer and Chief Integration Officer. As one of the most respected primary care physicians and clinical leaders in Massachusetts, Dr. Nguyen will support an important element of Tufts Medicine's vision to build the primary care enterprise in a coordinated, and patient-centered care delivery system across the continuum that empowers people. Dr. Nguyen started at Tufts Medicine in late August. In this inaugural role, Dr. Nguyen is the physician executive responsible for leading Tufts Medicine's employed community primary care teams, and in alignment with community-based primary and specialty care leaders, advancing a more integrated, systemwide ambulatory care strategy across Tufts Medicine. Dr. Nguyen will work closely with Tufts Medicine's senior executive team and the Tufts Medicine Integrated Network to drive growth, overall integration, care team experience and sustainability, clinical excellence and value-based care, while promoting the introduction and advancement of academic initiatives into the community. "As we work to strengthen integration between our private and employed physicians and advance our ambulatory strategy across Tufts Medicine, I am confident that Dr. Nguyen's breadth of experience in both academic and community-based settings will accelerate our ability to better reach and serve patients," said Dr. Erika Werner, Chief Physician Executive at Tufts Medicine, President of the Tufts Medical Center Physicians Organization, and Professor of Obstetrics and Gynecology, Tufts University School of Medicine. "We are honored to have Dr. Nguyen join our organization and enhance access to preventative and specialized care in the communities where our patients live." Dr. Nguyen joins Tufts Medicine from Beth Israel Lahey Health, where he served as Chief Medical Officer and Senior Vice President of the Medical Group. With demonstrated expertise in aligning clinical operations throughout complex health systems, Dr. Nguyen is also known for fostering physician and advanced practice clinician engagement and trust. Dr. Nguyen earned his Medical Degree from Tufts University School of Medicine and a Bachelor of Arts from Tufts University. He completed his Family Medicine residency at Cambridge Health Alliance-Tufts Family Medicine and the Linde Fellowship in Primary Care Leadership Program at Beth Israel Deaconess Medical Center. "Joining Tufts Medicine feels like a homecoming for me. It's where my academic journey began and where I started my clinical career, so I'm honored to return at such an important moment for the system," said Dr. Nguyen, who is also Assistant Professor, Tufts University School of Medicine, Family Medicine. "Together with Tufts Medicine's exceptional community-based clinicians and teams, I look forward to building an ambulatory care delivery model that advances operational and clinical excellence, expands patient access, and meets the evolving needs of patients now and in the future."
Tufts Medicine co-leads $44 million NIH grant to transform advance care planning with social work-driven, video-assisted model. September 15, 2026 Grant is the largest single-project NIH grant in Tufts Medical Center history Tufts Medicine Tufts Medical Center has been awarded a $44 million grant from the National Institutes of Health (NIH) to test a fundamentally new model of advance care planning (ACP) that begins conversations about end-of-life care earlier to give patients and caregivers more time to communicate their preferences for future medical care. These conversations will be led by social workers and nurses using video decision-support tools available in 25 languages. This grant is the largest single-project NIH grant in Tufts Medical Center history. The multi-site study - ACP Educator Video Program to Promote Goal-Concordant Care in Older Patients and those with Alzheimer's Disease and Related Dementias: Advancing Ethical Goals In Society (AEGIS) - is co-led by Michael Paasche-Orlow, MD, MPH, Vice Chair of Research and Professor of Medicine at Tufts University School of Medicine and Director of the Center for Health Literacy Research + Practice at Tufts Medicine. The clinical trial will be conducted across two partner health systems - Northwell Health (28 hospitals) and Dartmouth Health (nine hospitals), the nation's most rural health system - enabling researchers to test the model at scale and to evaluate a specific hypothesis about its effectiveness with rural participants. A study of this scale is needed to meaningfully advance research in this area. While previous studies have largely focused on documenting patient preferences, the AEGIS Trial is distinguished by its primary outcome: whether patients actually receive care at the end of their life that is concordant with their goals. The trial is also designed to extend the benefits of advance care planning to communities that have historically experienced lower rates of such planning, including patients in rural areas and those with language barriers. By focusing on both the receipt of goal-concordant care and the inclusion of communities often underrepresented in prior research, the AEGIS Trial aims to improve care for the patients who stand to benefit most. "Advance care planning has traditionally been treated as an end-of-life crisis conversation, happening too late and too rushed for patients to truly reflect on what matters most to them," said Dr. Paasche-Orlow. "This model starts that conversation much earlier and puts social workers - who are trained to have meaningful, sustained conversations about goals and values - at the center of the process. The video tools, available in 25 languages, are designed to overcome health-literacy and language barriers so that every patient, regardless of background, can make an informed, meaningful choice alongside their family." How the model works. The intervention reimagines ACP as a longitudinal intervention rather than a one-time event: * Timing: ACP conversations begin approximately two years before death, transforming a last-minute decision into an ongoing dialogue. * Social work-driven: Specially trained social workers lead the conversations, reflecting evidence that patient-centered discussions of goals and values are a core social-work competency. * Video decision support: Patients and their families watch a suite of short video decision-support tools together with the social worker, then discuss the topics. The videos, produced in collaboration with ACP Decisions, cover a range of scenarios - including goals of care, palliative care, hospice and limitation of life-sustaining interventions - and are designed to make complex medical decisions visually clear and accessible. * Multiple languages: The video library is available in 25 languages, addressing the health-literacy and limited-English-proficiency barriers that have historically left many patients behind in end-of-life planning. The model builds on two decades of research by Dr. Paasche-Orlow and collaborators on video-assisted ACP, including randomized trials in nursing homes, oncology, heart failure and a variety of hospital and community settings. "Nearly all the data that has been collected on advanced care planning has been focused on urban areas, when one in five patients live in rural areas across the country," said principal investigator Angelo E. Volandes, MD, MPH, Chief Research Officer at Dartmouth Health and Senior Associate Dean of Clinical and Translational Research at the Geisel School of Medicine at Dartmouth. "By studying the impact of innovative, end-of-life planning across such a wide patient population - in both rural and urban areas - this study has the potential to impact how we deliver care to all communities across the country. By empowering patients, families and care teams, this study aims to help close the wide gap between the way patients want to live their lives in their final years and how care has actually been delivered." "Being able to follow people longitudinally is very exciting," said co-investigator Edith Burns, MD, Professor of Medicine, Donald and Barbara Zucker School of Medicine at Hofstra/Northwell Health and Director of Research for the Division of Geriatrics and Palliative Medicine. "In the past, advance care planning has often been a one-time conversation, but things change over time. This study has potential to improve communication across the entire healthcare system, educate primary care clinicians and teams and address the fragmentation that creates communication challenges along the way." The study - ACP Educator Video Program to Promote Goal-Concordant Care in Older Patients and those with Alzheimer's Disease and Related Dementias: Advancing Ethical Goals In Society (AEGIS) - is supported by the National Institute on Aging of the National Institutes of Health under Award (Project) Number 1U19AG090271-01A1. About advance care planning. Advance care planning is the process by which patients reflect on and communicate their preferences for future medical care in the event they become unable to speak for themselves. Despite its importance, studies show that the majority of older adults and patients with serious illness have never communicated their preferences to clinicians or completed ACP documents. Disparities in ACP are especially pronounced among patients in rural areas and those with limited health literacy and limited English proficiency.
Tufts Medicine CEO, CFO step down amid financial struggles. Phil Okala, Tufts' chief operating officer, will replace Mike Dandorph as chief executive; Greg Kruse, a strategic VP, will take over budget planning. Published Aug. 6, 2026 Jill Hughes Dive brief: * Two of Tufts Medicine's top executives are stepping down as the beleaguered health system embarks on a financial turnaround. * CEO Mike Dandorph is leaving after more than six years at Tufts, effective at the end of September. He'll be replaced by Phil Okala, Tufts' current chief operating officer, according to a memo from Tufts' board chair shared with Healthcare Dive. * Andrew Devoe, Tufts' chief financial officer, is also stepping down after two years in the role. Greg Kruse, the current vice president of strategic operations and analytics intelligence, will take over budget planning and oversee some financial services operations while Tufts begins a national search for Devoe's replacement. Dive insight: Dandorph was named Tufts' CEO in January 2020, as the COVID-19 pandemic was first ramping up. His leadership was central to advancing access to care and furthering Tufts' research, despite "unprecedented financial challenges and policy changes shaping the industry," Phil Lembo, the chair of Tufts' board of trustees, wrote in his Tuesday memo. Dandorph will remain in the position through the 2026 fiscal year, which ends Sept. 30. At that time, Okala, who has held several leadership posts at Tufts and other healthcare organizations over his career, will assume the role. "Our focus remains unchanged: serving our patients and communities, supporting our people, strengthening our financial position and continuing to advance Tufts Medicine's mission to empower people to live their best lives," Okala said. Dandorph described the change as in the best interest and at the right time for Tufts. The system, which operates four hospitals in eastern Massachusetts, has faced financial struggles amid worker shortages and post-pandemic revenue dips. In 2024, Tufts Medicine laid off 174 employees, or about 1% of its workforce, citing high labor costs and capacity challenges. It also laid off 70 administrative workers in 2023 and sold its laboratory outreach testing business to Labcorp, dissolving 600 more roles. Tufts' actions appear to be bearing fruit. The system reported a $51.6 million net loss in its 2025 fiscal year, improving on its loss of $214 million the year prior, according to financial documents. "While important work remains ahead, we have generated significant momentum and are entering the next phase of our financial turnaround with greater focus, discipline and purpose," Lembo said.