Full-Time

Senior Product Marketer

GTM Ops & Sales Enablement

Posted on 5/28/2024

Intercom

Intercom

1,001-5,000 employees

AI-powered customer service solutions provider

Senior

London, UK

Required Skills
Sales
Marketing
Requirements
  • 4+ years of product marketing experience in B2B technology, preferably in SaaS
  • Proven track record of partnering with product orgs, engineering, growth and sales teams
  • Operational expert with experience managing multiple projects and work streams simultaneously
  • Great communicator, both written and verbal
  • Highly organized
  • Natural leader and comfortable managing stakeholders across teams and levels
  • Very high attention to detail
  • Passionate about new technology and its impact on the world
Responsibilities
  • Responsible for the cross-functional success of large projects and product launches
  • Own the sales enablement program
  • Creating positioning & messaging for our platform and products in-market
  • Influencing product strategy and GTM strategy
  • Communicating and presenting effectively to stakeholders at all levels
  • Supporting the production of high-quality content for the Marketing org
  • Collaborating with Marketing leaders in Brand, Demand Generation, Education

Intercom offers an AI-powered customer service solution that automates conversations, resolves issues faster, and boosts customer satisfaction, with features such as AI-powered chatbots, automation tools, and a lightning-fast shared Inbox. The platform is used by over 25,000 global organizations, including Atlassian, Amazon, and Lyft Business, to deliver seamless customer experiences and send over 500 million messages per month.

Company Stage

Series D

Total Funding

$291.9M

Headquarters

San Francisco, California

Founded

2011

Growth & Insights
Headcount

6 month growth

2%

1 year growth

7%

2 year growth

0%

Benefits

We reward our people - All full-time Intercom employees are offered a rewards program that includes competitive base salary, bonus, equity, and benefits.

We love to learn - There are so many opportunities here to learn and build a career. We support employees' growth by offering a wide range of continuing education options, including core skills, management training, and guided learning.

We take employee wellbeing seriously - We offer comprehensive healthcare coverage, including medical, dental, and vision, as well as employee assistance programs and mental health resources. We also offer flexible time off, significant paid family leave, and more.

The world has changed. So has the way we work - The majority of our employees say they prefer a hybrid model of work—some in-office time, some WFH—so that's our current approach. No matter what, though, we're committed to listening to our team.