Gallery Program Associate

Job Description

The San Francisco Arts Commission is seeking a Gallery Program Associate to support the day-to-day operations, exhibitions, public programs, administration, and visitor experience of the San Francisco Arts Commission Galleries.

This is a 0.5 FTE position, working approximately 1,040 hours annually. The position is primarily responsible for staffing the Gallery during public hours and supporting exhibitions, programs, events, and related Gallery operations. Because the Gallery also serves as a public-facing entry point to the Arts Commission, the Gallery Program Associate helps visitors connect with other SFAC programs, resources, and services when they come to the Gallery with general questions. The ability to interact professionally with the general public, artists, and colleagues, as well as a strong arts administrative background is essential for this position.

Work Schedule: This position is a part-time (.50 FTE) position, working approximately 1,040 hours annually, structured around the Gallery’s public operating schedule which is currently Wednesdays through Saturdays from Noon to 5:00 PM, with regular work to also include evenings and weekends. This position’s schedule is subject to change, and will include evenings and weekends, based on program schedules and special event needs.

Responsibilities
The duties specified below are representative of the range of duties assigned to this class and are not intended to be an inclusive list.

• Serve as Gallery Attendant and the primary public point of contact during Gallery hours, welcoming visitors and providing information about Gallery exhibitions and programs, as well as helping visitors connect with other San Francisco Arts Commission programs, resources, and services. Manage and facilitate gallery tours.
• Open and close the Gallery and help maintain a welcoming, accessible, safe, and presentable public space.
• Monitor exhibitions and promptly communicate artwork, facilities, security, accessibility, or visitor concerns.
• Track attendance, maintain visitor and exhibition materials, and support basic Gallery recordkeeping.
• Support exhibition openings, artist talks, performances, community programs, and special events, including setup, breakdown, visitor flow, and artist or presenter needs.
• Working closely with the Lead Preparator, assist with exhibition logistics, including installation and deinstallation, rental equipment, signage, deliveries, supplies, and coordination with artists, vendors, and contractors.
• Provide administrative, financial and marketing support, including scheduling, filing, purchasing, invoices, inventories, expenditures, social media outreach and other Gallery documentation.
• Coordinate as needed with Gallery and departmental staff, security, facilities, vendors, artists, and community partners.
• Other duties as assigned.

Knowledge, Skills, and Abilities
The ideal candidate will have:

• Strong customer service, communication, organizational, and interpersonal skills.
• Ability to create a welcoming, respectful, accessible, and inclusive experience for members of the public.
• Ability to work independently in a public-facing environment and exercise sound judgment.
• Interest or experience in contemporary art, galleries, museums, cultural organizations, or community arts.
• Ability to support events and exhibitions, maintain accurate records, and use standard office technology.
• Ability to work collaboratively with artists, colleagues, vendors, community partners, and members of the public.

Schedule and Availability
This is a part-time, 0.5 FTE position, working approximately 1,040 hours annually. The position is structured around the Gallery’s public operating schedule, and regular staffing during public hours is an essential responsibility. The Gallery Program Associate must also be available to work regularly on evenings and weekend hours for exhibition openings, artist programs, public programs, receptions, installations, and special events.
 

Qualifications

Minimum Qualifications
These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification. Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.

Education: Possession of a Baccalaureate Degree from an accredited college or university.

Substitution: Qualifying experience performing professional-level administrative duties in functional areas such as: program/office/operations management, budget development and/or administration, or contract/grant administration may substitute for the required education on a year-for-year basis. One (1) year (2000 hours) of qualifying experience will be considered equivalent to thirty (30) semester units or forty-five (45) quarter units.

Note: One-year full-time employment is considered equivalent to 2000 hours (2000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time employment.

Desirable Qualifications

• Experience in a gallery, museum, cultural organization, community arts program, or other public-facing cultural environment.
• Experience providing customer service or serving as a primary point of contact for the public.
• Experience working with artists, curators, cultural workers, or community partners in the presentation of exhibitions, performances, public programs, or special events.
• Experience with scheduling, purchasing, invoices, recordkeeping, facilities coordination, or event logistics.

Verification of Education and Experience:Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Review SF Careers Employment Applications for considerations taken when reviewing applications.

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://careers.sf.gov/knowledge/experience-education/.

Note:Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Additional Information

Supplemental Questionnaire
As part of the application process, candidates must also complete the supplemental questionnaire at the time of application. The link to submit the supplemental questionnaire is: https://forms.cloud.microsoft/g/PTH8XaQfrj

The Supplemental Questionnaire is designed to obtain specific information regarding an applicant's experience in relation to the minimum qualifications for this position. These responses will be used to evaluate if the applicant possesses the required minimum qualifications. Late submissions will not be accepted.

Selection Process: The selection process will include evaluation of applications in relation to the minimum qualifications. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview. Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate the qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited for an interview.

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Right to Work
• Copies of Application Documents
• Diversity Statement

Where to Apply
All job applications for the City and County of San Francisco must be submitted through our online portal. Please visit https://careers.sf.gov/ to begin your application process.

Computers are available for the public (9:00 a.m. to 4:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor and at the City Career Center at City Hall, 1 Dr. Carlton B. Goodlett Place, Room 110.

Ensure your application information is accurate, as changes may not be possible after submission. Your first and last name must match your legal ID for verification, and preferred names can be included in parentheses. Use your personal email address, not a shared or work email, to avoid unfixable issues.

Applicants will receive a confirmation email from [email protected] that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received. If you have any questions, you may contact Kelly Alves at [email protected].

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.