Full-Time

Senior Customer Operations Manager

Posted on 4/10/2024

Jamf

Jamf

1,001-5,000 employees

Apple device management and security solutions

Data & Analytics

Senior

Remote in USA

Required Skills
Agile
Sales
Communications
Management
Data Analysis
Requirements
  • Minimum of 8 years of experience working in SaaS and/or B2B organizations.
  • Minimum of 5 years in a sales or success operations role.
  • Experience working with email automation
  • Proficiency in utilizing CRM systems, data analytics tools, and project management software.
  • Excellent communication and collaboration skills
  • Detail-oriented with strong organizational and time management skills
  • Strong oral and written communication skills
  • Ability to thrive in a fast-paced, dynamic environment and adapt to evolving business needs
  • Highly motivated, self-starter, team-oriented, with strong collaboration skills
  • Experience with Agile Development methods
  • Strong analytical skills with the ability to interpret data and generate actionable insights
  • Proven ability to communicate technical topics to both technical and non-technical audiences effectively
  • Ability and experience leading complex multi-departmental projects
Responsibilities
  • Operational Efficiency Improvement
  • Tools Development
  • Tools Maintenance
  • Reporting and Data Analysis
  • Collaboration and Documentation
  • Feedback Gathering
  • Automation Development
  • Process Documentation
  • Process and System Enhancement
  • Process Automation and Optimization
  • Project Management
  • Mentoring
  • Vendor Selection and Management
  • Process Review

Jamf provides a comprehensive management and security solution for Apple devices, offering zero-touch deployment, mobile device management, application management, and endpoint protection. Trusted Access by Jamf ensures secure device management, user identity, and endpoint protection, allowing only trusted users on enrolled, safe devices to access company data.

Company Stage

IPO

Total Funding

$332.2M

Headquarters

Minneapolis, Minnesota

Founded

2002

Growth & Insights
Headcount

6 month growth

-4%

1 year growth

-3%

2 year growth

0%

Benefits

Health, mental health, dental, vision

Life and Disability, Short-Term Disability, Long-Term Disability

401(k)

Pension

Employee Stock Purchase Plan (ESPP)

Restricted Stock Units (RSU)

Personal and volunteer time off

Tuition reimbursement for lifelong learning

Maternal and paternal leave

On-site fitness centers, standing desks, subsidized transportation, and WFH stipend for all new hires

INACTIVE