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Sartorius

Bioprocess and laboratory solutions provider

Field Application Specialist - Chrom/TFF

Solution EngineeringConfirmed live in the last 24 hours
Full-timeRemote in USA

About the Job

Requirements

  • A bachelor's degree in Life Sciences, Biotechnology, Engineering, or a related field, or equivalent demonstrated professional experience.
  • At least 3 years of experience in application support, technical support, field applications, laboratory operations, process development, or other customer-facing roles within downstream process development, MSAT, cGMP manufacturing, or technology transfer environments.
  • At least 1 year of in-depth knowledge of biologics process development and scale-up for monoclonal antibodies.
  • Ability to troubleshoot technical and application-related challenges in customer environments.
  • Hands-on capability to perform demonstrations, trials, evaluations, and customer training while documenting findings, outcomes, and technical recommendations in a structured manner.
  • Ability to collaborate with Sales, Product Management, Quality, and other cross-functional stakeholders within a matrix organization.
  • Ability to understand customer needs and translate them into practical application solutions.
  • Ability to explain technical value to a broad range of stakeholders through communication and presentations.
  • Proficiency with Microsoft Office.
  • Willingness to travel more than 50% to support customer-facing activities.
  • Ability to lift up to 50 pounds.

Responsibilities

  • Support customer evaluations, application assessments, and technical consultations by translating process requirements into appropriate product and workflow recommendations for downstream systems, including centrifugation, columns, chromatography systems, tangential flow filtration systems, and associated consumables.
  • Execute application trials, validation activities, proof-of-concept studies, and customer training by designing, coordinating, and documenting customer-specific evaluation plans, onboarding activities, and outcomes.
  • Troubleshoot technical inquiries, application challenges, and product performance issues by analyzing customer processes and coordinating corrective actions with relevant stakeholders.
  • Provide application expertise throughout opportunity development by contributing technical insights, competitive positioning, and solution recommendations.
  • Capture customer feedback, application trends, and competitive intelligence through analysis of field observations, trial results, and product usage patterns, and share recommendations that support portfolio enhancement initiatives.
  • Support the training and development of other Field Application Specialists and members of the Sales organization on assigned technologies and processes.
  • Train customers on new technologies, support initial start-up activities, and participate in internal learning opportunities to expand technical expertise.
  • Support Quality investigations and complaint resolution activities through process troubleshooting and technical analysis of customer applications.
  • Provide monthly territory activity reports and updates to management.

Desired Qualifications

  • A master's degree.
  • Experience in biologics manufacturing; exposure to cell and gene therapy applications is an advantage.
  • Experience with additional biologics modalities.
  • Experience with Salesforce, Tableau, and system control software.

About the Company

Sartorius

Bioprocess and laboratory solutions provider

Sartorius provides laboratory and bioprocessing equipment and services for biopharmaceutical development and manufacturing. Its products cover end-to-end needs such as bioreactors, single-use technologies, filtration and purification tools, analytics, and lab instruments, enabling researchers to grow, purify, and test biologics. The company differentiates itself with a long history, a broad, integrated portfolio, global support, and strategic acquisitions that expand its services under one trusted partner. Its goal is to help biopharmaceutical companies develop and produce biotech drugs and vaccines reliably at scale.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Göttingen, Germany
Founded
1870

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