Novant Health

Integrated health network with care facilities

Director Nursing - Behavioral Health

Nursing & Frontline Patient CareUpdated on Nov 10

Full-timeCharlotte, NC, USANo salary listedIn-person

About the Job

Requirements

A Bachelor of Science in Nursing (BSN) is required; a graduate degree is preferred.
At least three years of successful supervisory or management experience is required.
At least five years of clinical nursing experience is required.
At least five years of progressive leadership experience at the Manager level or above in critical care is required.
Current registered nurse licensure in the applicable state is required.
Demonstrated nursing leadership experience in behavioral health, psychiatric, or related clinical services, with the ability to lead safe, high-quality care across a complex patient population.
Ability to complete generic and department-specific competency assessments.
Ability to stay current with relevant practices, regulatory standards, policies and procedures, information systems, software, and equipment.
Ability to consistently apply safety and infection control policies and procedures.
Skill in interviewing and selection, with an understanding of budgeting, staffing, payroll, and purchasing processes.
Ability to implement competency, feedback, development, and progressive discipline processes; team-building, conflict-management, and interpersonal relationship skills.
Understanding of adult learning principles and teaching methods, decision-making, project leadership and consultation, delegation, and communication.
Ability to understand customer needs and expectations and identify opportunities to exceed them.

Responsibilities

Provide leadership in selecting and applying methods and processes to develop, implement, and achieve effective behavioral health patient care aligned with the organization's mission, vision, values, and strategic plan.
Promote a culture of safety, quality, accountability, and continuous improvement through evidence-based behavioral health practices, data, and high-reliability principles to strengthen clinical outcomes and reduce variation in care.
Collaborate across disciplines to support a seamless, compassionate, trauma-informed patient experience and empower behavioral health nursing teams to identify opportunities, lead change, and deliver safe, high-quality care.
Provide leadership for patient safety, quality outcomes, high-reliability practices, performance improvement, and compliance with applicable behavioral health regulatory and accreditation standards.
Provide 24/7 operational and clinical leadership for assigned nursing services, including staffing, patient flow, resource utilization, and consistent care delivery.
Build partnerships with physicians, advanced practice providers, behavioral health clinicians, nursing leaders, and operational partners to improve care coordination and patient access.
Develop and retain high-performing nursing teams through coaching, succession planning, accountability, engagement, and professional development.
Oversee productivity, staffing, budget performance, and responsible use of human and material resources while supporting organizational priorities.
Champion compassionate, patient- and family-centered care and foster a respectful, collaborative, and accountable team culture.
Translate organizational and behavioral health priorities into measurable clinical and operational goals, and lead change and continuous improvement across areas of responsibility.

Desired Qualifications

A graduate degree.

What We Offer

Provides leadership in selecting and applying effective methods and processes to develop, implement, and achieve successful behavioral health patient care, ensuring that care delivery remains aligned with Novant Health’s mission, vision, values, and broader strategic plan. Promotes a culture of safety, quality, accountability, and continuous improvement by using evidence-based behavioral health practices, data, and high-reliability principles to strengthen clinical outcomes and reduce variation in care. Collaborates across disciplines to support a seamless, compassionate, trauma-informed patient experience while empowering behavioral health nursing teams to identify opportunities, lead meaningful change, and consistently deliver safe, high-quality care.

What We're Looking For

Education: 4 Year / Bachelors Degree, BSN required. Graduate Degree, preferred.

Experience: Minimum of three years successful supervisory/management experience, required. Minimum five years of clinical experience in nursing, required.

Licensure: Current RN licensure in the applicable state, required.

Experience: Minimum of five (5) years of progressive leadership experience, in critical care, at the Manager level or above.

Licensure/Certification: Current RN licensure in appropriate state, required.

EXPERIENCE

Behavioral Health Leadership: Demonstrated nursing leadership experience in behavioral health, psychiatric, or related clinical services, with the ability to lead safe, high-quality care across a complex patient population.
Clinical Quality & Safety: Provides leadership for patient safety, quality outcomes, high-reliability practices, performance improvement, and compliance with applicable behavioral health regulatory and accreditation standards.

Operations: Provides 24/7 operational and clinical leadership for assigned nursing services, ensuring effective staffing, patient flow, resource utilization, and consistent care delivery.
Interdisciplinary Collaboration: Builds strong partnerships with physicians, advanced practice providers, behavioral health clinicians, nursing leaders, and operational partners to improve care coordination and patient access.
Workforce Leadership: Develops and retains high-performing nursing teams through coaching, succession planning, accountability, engagement, and professional development.
Financial Stewardship: Oversees productivity, staffing, budget performance, and responsible use of human and material resources while supporting organizational priorities.
Patient & Team Member Experience: Champions compassionate, patient- and family-centered care and fosters a respectful, collaborative, and accountable team culture.
Strategic Leadership: Translates organizational and behavioral health priorities into measurable clinical and operational goals and leads change and continuous improvement across areas of responsibility.
Additional Skills/Requirements (required):

- Ability to successfully complete generic and department-specific competency assessments.
- Stays current with emerging trends and practices within the area of responsibility, including applicable regulatory standards, policies and procedures, relevant information systems and software, and equipment required to perform assigned duties.
- Consistently applies safety and infection control policies and procedures.
- Demonstrates skill in interviewing and selection processes and an understanding of budgeting, staffing, payroll, and purchasing processes.
- Implements competency, feedback, development, and progressive discipline processes and demonstrates team-building, conflict-management, and interpersonal relationship skills.
- Understands the principles of adult learning and teaching methods and models, decision-making, project leadership and consultation, delegation, and communication.

Understands customer needs and expectations and identifies opportunities to exceed them.

Why Choose Novant Health?

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.

Job Opening ID

167983

About the Company

Novant Health

Integrated health network with care facilities

Novant Health operates an integrated healthcare network with hospitals, clinics, urgent care, imaging and pharmacy services across North Carolina and South Carolina. Its care model connects facilities and clinicians to provide a coordinated continuum of care, from primary and specialty services to outpatient and virtual visits. The network sets itself apart through its scale as an integrated system, a strong safety and quality focus, and active use of clinical trials and innovative care delivery; it also emphasizes community benefits and a large virtual care platform. Its goal is to improve community health by expanding access to safe, high-quality care and advancing health outcomes through research, innovation in care delivery, and value-based partnerships.

Company size: 10,001+
Company stage: Not listed
Total funding: Not listed
Headquarters: Charlotte, NC
Founded: 1997

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