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NEC Software Solutions

Public-sector software and digital services

Newborn Hearing Screener

Clinical Support & Patient AdministrationPosted on Nov 11
Part-timeCork, IrelandIn-person

About the Job

Requirements

  • Excellent customer service skills.
  • A proven record of working with people.
  • Strong information technology skills.
  • Candidates must demonstrate a pre-existing right to work and travel within the European Union; documentary evidence is required.

Responsibilities

  • Promote a professional, welcoming, caring environment and endorse a family-friendly approach to care.
  • Communicate with parents about hearing screening, provide information, and obtain parental consent.
  • Carry out hearing screening of newborn babies.
  • Inform parents of screening outcomes in accordance with Local and National Hearing Screening Programme protocols.
  • Accurately record clinical and test data and ensure timely transfer of information to the manager.
  • Protect patients' and families' dignity, privacy, and individuality, and maintain data confidentiality.
  • Remain aware of child protection issues and adhere to local procedures.
  • Maintain up-to-date knowledge of procedures and policies relevant to the post.
  • Ensure the safety and security of equipment and promptly report problems to the hearing screening operational and regional coordinators.
  • Participate in a rota covering colleagues' sickness and annual leave as appropriate.
  • Work flexibly when required.

Desired Qualifications

  • A healthcare background.

About the Company

NEC Software Solutions

Public-sector software and digital services

NEC Software Solutions is a software and services company focused on public-sector organizations. It develops systems for government, public safety, healthcare, housing, transport, and other essential services. Public agencies and regulated service providers use its applications for case management, operations, citizen services, payments, data, and workflow automation. The business combines software products with implementation, managed services, cloud operations, consulting, and customer support. Roles span product, engineering, data, implementation, service delivery, security, sales, and support.

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