Buckeye Corrugated
Employee-owned sheet-plant packaging operator
Customer Support Specialist
About the job
- Excellent planning and organizational skills.
- Excellent interpersonal, organizational, verbal and written communication skills.
- Excellent business acumen, management and development.
- Strong decision making and problem-solving abilities.
- Detail oriented.
- Ability to multitask, managing multiple challenges, and dealing with a variety of situations.
- Ability to effectively prioritize and execute tasks.
- Must work well under pressure with multiple interruptions.
- Must work well in a team environment.
- Performing all duties from a foundation of trust and the highest ethical conduct, following established safety rules, company policies and procedures.
- Estimates and provides quotes to customers.
- Processes and verifies purchase orders.
- Establishes delivery time on orders and tracks through the production process.
- Records customer changes and processes through production.
- Analyzes warehouse items and replenishes based upon data analysis with management approval.
- Processes specifications to obtain a design and/or estimate.
- Supports teams to ensure proper design and execution of orders.
- Identifies required materials to ensure the successful completion of orders.
- Analyzes and purchases bulk buys on litho and top sheets with management approval.
- Monitors production processes for communication purposes including fulfillment, shipping and logistics requirements.
- Tracks warehouse items, orders milestones and deliverables.
- Maintains, organizes and updates customer data.
- Proactively manages changes in order scope.
- Exemplifies a team spirit and provides exceptional support to internal team members and BCI’s customers.
- Maintains a well-organized workspace.
- Other tasks as assigned by supervisor.
- Bachelor’s degree preferred.
- 2 plus years of experience in the corrugated packing and/or POP display manufacturing industries.
- Knowledge of structural/graphic arts, lithographic printing, pre-press and fabrication is a plus.
- Demonstrated aptitude in problem-solving and decision making.
- Ability to multitask, managing multiple challenges and work under pressure with multiple interruptions.
About the company
Buckeye Corrugated is a packaging company that runs a network of corrugated sheet plants to design, manufacture, and supply corrugated packaging products. Its core operation is converting corrugated board into boxes and other packaging items at its sheet plants, serving customers with customized packaging solutions. The company grows by acquiring other packaging firms and integrating them into its decentralized, employee-owned culture, making it the largest independent sheet plant operator in the United States with over 850 employees and annual sales over $450 million. Unlike some peers that rely on venture capital or public markets, Buckeye Corrugated remains fully employee-owned, emphasizing shared ownership and a steady, acquisitions-driven expansion strategy. The goal is to provide reliable, scalable packaging solutions through a long-standing, worker-owned business model that grows by expanding facilities, capabilities, and geographic reach to meet modern packaging demands.
Company Size
201-500
Company Stage
Late Stage VC
Total Funding
$32.3M
Headquarters
Fairlawn, Ohio
Founded
1958
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Simplify's Take
What believers are saying
- Reno's June 2026 opening adds Western capacity and lowers freight for regional customers.
- New die cutters, CAD, and folder gluers expand BCI's retail-display and engineered-packaging mix.
- BCI keeps winning visibility through 2026 trade shows and customer-facing innovation showcases.
What critics are saying
- Reno's equipment-heavy buildout needs immediate volume; underfilled capacity compresses margins in 2026.
- Private packaging rivals can undercut BCI on West Coast freight and turnaround.
- A failed expansion or integration cycle would trap capital and weaken employee-owner returns.
What makes Buckeye Corrugated unique
- 100% employee-owned since 1966; that culture persists across twelve manufacturing facilities.
- Reno now serves West Coast brands with 100,000 square feet and integrated packaging.
- BCI still operates as an independent sheet plant network, preserving local-market responsiveness.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Retirement Plan
Paid Time Off
Holiday Pay
Bonus Plan
Employee Stock Ownership Plan
Company News
Buckeye Corrugated, Inc. (BCI) is installing advanced production equipment at its new Reno, Nevada facility ahead of a grand opening and innovation showcase on 12 June. The phased installation includes a conveyor and unitizer system, die cutter infrastructure, CAD table, folder gluer and a multi-colour die cutter. The company has completed installation of its conveyor and unitizer system, with infrastructure ready for a three-colour die cutter arriving in mid to late May. The system includes capacity for future expansion to five-colour printing. A CAD table for structural design will be installed mid-April, followed by a folder gluer on 1 May. The facility positions BCI to serve West Coast customers with reduced lead times, lower freight costs and improved packaging flexibility.
The Securities and Exchange Commission has not necessarily reviewed the information in this filing and has not determined if it is accurate and complete.The reader should not assume that the information is accurate and complete.
Fairlawn, OH - According to filings with the U.S. Securities and Exchange Commission, Buckeye Corrugated is raising $3,942,675.00 in new funding. Sources indicate as part of senior management Chief Financial Officer, John Powell played a
In 2021, companies in the Akron, Canton and Cleveland metropolitan statistical areas raised $290 million in 37 deals.