C

Cisco

Makes networking gear and security software

Staff Forward Deployed Solution Engineer

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeRemote in USA

About the Job

Requirements

  • A Bachelor's or Master's degree in computer science, Computer Engineering, or a related technical discipline, or equivalent practical engineering experience.
  • At least 9 years of professional experience in post-sales and/or pre-sales roles working directly with customers on distributed software and system architecture deployments.
  • At least 3 years of experience in Generative and Agentic AI, machine learning platforms, container orchestration (Kubernetes), and event-driven architectures across cloud-native and hybrid platforms and large-scale enterprise data architectures.
  • AI experience realizing customer business outcomes with fast time to value.
  • Willingness and ability to travel within the assigned territory to meet business and customer engagement requirements.

Responsibilities

  • Compress customer time-to-value by architecting and prototyping solutions with customers, leveraging Cisco AI infrastructure and the Splunk portfolio in complex, heterogeneous enterprise environments.
  • As an embedded engineer, influence technical decision-makers by accelerating customer business outcomes, compressing time to value, and delivering tangible proof to drive durable growth through customer retention and growth.
  • Collaborate directly with Cisco product engineering teams to provide field-level insights and help evolve the AI-integrated portfolio to meet next-generation infrastructure demands.
  • Mentor and collaborate with a team of Forward Deployed Solution Engineers, fostering technical excellence, continuous learning, customer obsession, and high ownership.

Desired Qualifications

  • At least 7 years of experience leading technical customer-facing engagements involving ambiguous, high-impact enterprise projects.
  • At least 5 years of Cisco and Splunk experience, or equivalent experience from a top competitor.
  • Ability to explain how AI and automation can solve complex business problems and achieve rapid return on investment.
  • Ability to bridge deep technical AI implementation and executive-level business requirements through narrative skills.
  • AI, Data Science, and enterprise certifications and/or education.

About the Company

Cisco

Makes networking gear and security software

Cisco makes the switches and routers that connect offices, data centers, and cloud services, and it also sells cybersecurity tools and Webex video meetings to businesses and governments. It was one of the first companies to sell routers that let different kinds of computer networks exchange data, and in 2000 it briefly became the world's most valuable company. Customers run its network gear, from Wi-Fi access points to AI data center systems, with Cisco software that sets up and secures the network, while its Splunk unit searches computer logs to catch outages and attacks. Cisco earns money from hardware sales, software subscriptions, and support contracts. It was founded in 1984 and is based in San Jose, California.

Company size
10,001+
Company stage
IPO
Headquarters
San Jose, CA
Founded
1984

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