Full-Time

Director – Product Management

Confirmed live in the last 24 hours

Waystar

Waystar

501-1,000 employees

Healthcare payment technology and financial solutions

Enterprise Software
Financial Services
Healthcare

Senior, Expert

Atlanta, GA, USA + 1 more

More locations: Lehi, UT, USA

Category
Product Management
Product
Required Skills
Market Research
Product Management

You match the following Waystar's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • Passion for building remarkable products that enchant customers
  • You know how to execute and like to roll up your sleeves to get things done
  • You are comfortable in front of a whiteboard and can describe complex information in a concise but thorough fashion
  • Problem solving skills; able to analyze a problem and design creative solutions
  • Attention to detail; extraordinary eye for usability and the customer experience
  • Excellent written communication skills; able to succinctly convey complex ideas through the written word
  • Great people skills; able to facilitate, negotiate and persuade stakeholders
  • Flexible and agile; able to rapidly adapt to changing situations and inputs
  • College Degree required; Business or Computer Science degree preferred
  • Strong work ethic
Responsibilities
  • Working closely with internal and external resources to define system requirements that meet changing market needs and ensure customer satisfaction and product quality
  • Assisting Leadership Team in coordinating with all of operations, product, and technology to bring together divergent ideas and convince various stakeholders to rally behind a single product vision
  • Working autonomously to manage the Internal product roadmap, including documenting product strategy, maintaining the feature backlog, and coordinating releases
  • Analyzing various product inputs, conducting product discovery, documenting customer requirements, designing solution architectures and developing the business case for new product development
  • Preparing software design plans including product specifications, use case documentation and user interface wireframes (both independently and with assistance from our User Experience team)
  • Organizing market research including analyzing customer segments, reviewing industry research reports, and assessing strengths and weaknesses of competitors
  • Studying healthcare industry standards and staying up-to-date on industry changes and compliance issues
Desired Qualifications
  • Business or Computer Science degree preferred

Waystar simplifies healthcare payments through its cloud-based platform, which unifies various payment processes for healthcare providers. The platform streamlines workflows, making it easier for providers to manage their financial operations and enhances the transparency of the financial experience for patients. With over 450,000 providers, 750 health systems, and 5,000 health plans using Waystar, the platform integrates seamlessly with major healthcare information systems (HIS) and practice management systems. Unlike many competitors, Waystar focuses on creating a comprehensive solution that addresses the complexities of healthcare payments, aiming to improve both provider efficiency and patient understanding of their financial responsibilities.

Company Stage

IPO

Total Funding

$57.5M

Headquarters

Louisville, Kentucky

Founded

2000

Simplify Jobs

Simplify's Take

What believers are saying

  • Increased AI adoption in healthcare boosts efficiency and cost savings for Waystar.
  • Waystar's IPO raised $1 billion, providing capital for growth and innovation.
  • Waystar's high client satisfaction and trust ratings strengthen its market position.

What critics are saying

  • Potential over-reliance on AI tools may struggle with evolving insurance regulations.
  • Increased competition from Change Healthcare could impact Waystar's market share.
  • Financial risks from increased revolving credit facility may lead to higher debt levels.

What makes Waystar unique

  • Waystar's AltitudeAI automates denied claims appeals, reducing costs and improving efficiency.
  • The platform integrates with all major HIS and practice management systems, enhancing compatibility.
  • Waystar's cloud-based platform supports over 450,000 providers, offering extensive reach and scalability.

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Benefits

401(k) matching: We’re proud to help our team members build their financial futures with a range of investment options available.

Career mobility: We’re all about professional growth. In 2018, roughly 15% of our team members stepped into a new role within the company.

Waystar welcome: Our weeklong onboarding program positions introduces our company and leadership team and positions every new hire for success.

Family friendly: Waystar offers paid leave for maternity, paternity and adoption and prioritizes work-life balance for all team members.