Inactive
H

Homebase

Workforce management platform for hourly workers

Director of Human Resources & Culture

Learning & Development +1Posted on Oct 29
Full-timeRemote in USA

About the Job

Requirements

  • Seven or more years of progressive HR experience, with increasing responsibility across multiple HR functions; nonprofit and/or movement experience is strongly preferred.
  • Demonstrated experience serving as an HR business partner or internal HR leader for an organization of comparable size and complexity.
  • Strong knowledge of core HR practices, including recruitment, employee relations, performance management, compensation, benefits, and employment policies.
  • Experience managing sensitive employee relations matters and workplace investigations with discretion and sound judgment.
  • Experience coaching and advising managers on performance, employee relations, and people management.
  • Strong understanding of employment law and HR compliance, with the judgment to recognize when matters should be escalated to external HR or legal counsel.
  • Commitment to values-driven and inclusive organizational practices.
  • Experience working in a primarily remote or geographically distributed workforce.
  • Ability to give and receive constructive feedback and implement organization-wide systems to nurture a culture of feedback; ideally, experience with conflict resolution or transformation grounded in practices that honor relationships and community.
  • Ability to model integrity, accountability, trustworthiness, and empathy, with self-awareness and emotional intelligence.
  • Experience developing, implementing, and maintaining HR policies and processes.
  • Excellent written and verbal communication skills.
  • Strong organizational skills and attention to detail, particularly when handling confidential and sensitive information.

Responsibilities

  • Serve as the primary internal HR leader and a trusted advisor to the COO, Executive Director, and leadership team.
  • Develop a strong working relationship with Homebase's current external HR provider.
  • Provide leadership with timely insight into employee, organizational, and HR trends and emerging risks.
  • Help establish clear roles and responsibilities among HR, managers, leadership, and external HR partners.
  • Contribute to organizational planning and decision-making from a people and organizational perspective.
  • Lead and coordinate recruitment processes, including developing and posting job announcements, coordinating interviews, supporting hiring managers, conducting reference checks, and facilitating offers.
  • Partner with hiring managers to ensure recruitment processes are equitable, inclusive, efficient, and aligned with Homebase's values and competencies.
  • Prepare compensation-related documentation, ensuring consistency with organizational practices.
  • Coordinate onboarding of new employees in partnership with the COO, relevant functional leaders, and hiring managers.
  • Continuously improve the employee experience from recruitment through onboarding, offboarding, and throughout the employee lifecycle.
  • Support the organization in managing performance, conduct, and other employment matters with fairness, consistency, confidentiality, and sound judgment.
  • Lead the administration and ongoing evolution of Homebase's performance management process.
  • Partner with managers to establish clear performance expectations, provide effective feedback, address performance concerns, and document performance appropriately.
  • Support managers in navigating performance-related questions and processes, including performance improvement plans.
  • Serve as a resource and internal coach to leaders and managers on effective performance management and employee development.
  • Help build and strengthen an organizational culture of regular feedback, accountability, and professional growth.
  • Serve as a trusted and accessible resource for employees and managers navigating workplace and HR-related questions and concerns.
  • Manage and/or support employee relations matters, including workplace concerns, complaints, interpersonal conflicts, and other sensitive issues.
  • Conduct or coordinate workplace investigations as appropriate, in consultation with the COO, external HR partners, and/or legal counsel when necessary.
  • Advise managers and leadership on appropriate, consistent, and legally sound approaches to HR and employee relations matters.
  • Help identify patterns or systemic human resources or organizational culture issues that may require broader organizational attention.
  • Maintain, develop, and periodically update Homebase's employee handbook and HR-related policies and procedures.
  • Ensure HR practices are consistently implemented and aligned with applicable federal, state, and local employment laws, organizational policies, organizational values, contractual requirements, and funding requirements.
  • Partner with the external HR provider and organizational leadership to maintain appropriate HR compliance and risk management practices.
  • Oversee and administer personnel-related processes, including Payroll Action Forms (PAFs), salary changes, employee status changes, and other employment documentation.
  • Maintain accurate and confidential employee records and HR information.
  • Identify opportunities to improve HR systems, processes, technology, and documentation as Homebase evolves.
  • Support the administration of employee compensation changes, ensuring appropriate internal consistency and alignment with applicable funding and contractual requirements.
  • Partner with the COO, finance team, and external HR provider on compensation-related matters.
  • Support annual benefits open enrollment and employee communications, including coordinating employee surveys and gathering feedback.
  • Serve as an internal resource to employees regarding benefits and HR-related questions, while coordinating with the organization's external HR provider as appropriate.
  • Help identify opportunities to improve the overall employee benefits and compensation experience.
  • Help foster a positive, inclusive, and connected employee experience across Homebase's remote workforce.
  • Coordinate employee engagement and organizational culture activities, including recognition efforts and other Homebase-wide initiatives.
  • Partner with affinity groups and other employee-led initiatives as appropriate.
  • Help strengthen communication, connection, and belonging across teams and throughout the organization.
  • Bring a values-centered lens to HR practices, policies, employee experiences, and organizational decision-making.
  • Partner with organizational leaders and staff on initiatives related to values, inclusion, and organizational culture.
  • Support the development of managers and organizational leaders through leadership development, coaching, and capacity-building initiatives.
  • Help build managers' confidence and skills in feedback, communication, conflict resolution, performance management, and employee development.
  • Identify organizational development opportunities and help translate them into practical programs, resources, and tools.
  • Partner with leadership to understand emerging workforce needs and develop HR practices that support Homebase's evolving strategy.

Desired Qualifications

  • Strong preference for nonprofit and/or movement experience.
  • A bachelor's degree in Human Resources, Business Administration, Organizational Development, or a related field, and/or a Professional HR certification (SHRM-SCP, SHRM-CP, SPHR, PHR, or equivalent).
  • HR leadership experience in a nonprofit or mission-driven organization.
  • Experience with HRIS, payroll, benefits, and other HR technology platforms.
  • Experience supporting organizational change, growth, or restructuring.
  • Experience with leadership development, organizational development, or culture-building initiatives.

About the Company

Homebase

Workforce management platform for hourly workers

Homebase provides a digital workforce management platform for businesses with hourly workers. It combines time tracking, employee scheduling, payroll processing, and built-in messaging to help managers run their teams more efficiently. Time tracking turns any device into a time clock to record hours, breaks, and overtime, reducing paperwork. Scheduling lets managers plan and adjust shifts online and share the plan with the team instantly. Payroll automatically calculates pay, makes direct deposits, and handles payroll taxes. The built-in messaging keeps managers and team members connected, even when they’re not on site. The service is mainly used by small businesses with hourly workers and is priced as a software-and-services offering. The goal is to simplify and streamline day-to-day operations for hourly workforces by providing an all-in-one tool to manage time, schedules, pay, and communication in one place.

Company size
1,001-5,000
Company stage
Series D
Total funding
$189M
Headquarters
San Francisco, CA
Founded
2014

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