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Machinify

AI-driven healthcare operations optimization platform

Director Corporate Communications

PR & CommunicationsUpdated on Nov 13
Full-timeRemote

About the Job

Requirements

  • A bachelor's degree in Communications, Journalism, Public Relations, English, or a related field, or equivalent professional experience.
  • At least 8 years of progressive corporate communications experience spanning internal and external communications, with ownership of high-visibility programs.
  • Exceptional writing and editing skills, including the ability to write in different formats and voices and make complex technical topics, including AI, clear to any audience.
  • Demonstrated success leading change and transformation communications in a complex organization.
  • A track record of running campaigns and recurring content series from concept through measurement.
  • Hands-on, daily use of generative AI tools, such as Claude, ChatGPT, or Microsoft Copilot, with judgment about AI's limitations and how to protect confidential information.
  • Deep working knowledge of enterprise channels, including SharePoint, Slack, and email, and how audience behavior differs across them.
  • Experience supporting C-level executives, including counsel, thought leadership, speeches, and presentations.
  • Experience building communications programs from the ground up and influencing across teams without direct authority, with high judgment and discretion.

Responsibilities

  • Oversee day-to-day internal and external communications with the VP, Corporate Communications, including the editorial calendar, review and approvals, and quality across every message.
  • Lead change and transformation communications for enterprise initiatives, including activation of the company's mission, vision, and values through stakeholder mapping, sequencing, leader toolkits, FAQs, and follow-through after launch.
  • Plan and run multichannel campaigns and ongoing content series, including employee features and storytelling that reinforce culture, business priorities, and AI adoption.
  • Run internal channels, including SharePoint, Slack, email, and live events, adapting content to each format and audience and setting standards for consistency.
  • Manage content for people managers and the senior leadership team, including a dedicated people manager channel, to help leaders explain strategy and change to their teams.
  • Lead executive communications, including thought leadership, speaking and media opportunities, presentations, and internal messages written in each executive's voice; counsel senior leaders on messaging in consequential situations.
  • Strengthen corporate reputation by shaping the corporate narrative, pursuing awards and industry recognition, and expanding industry presence in partnership with Marketing.
  • Use AI tools to accelerate research, planning, analysis, and measurement, and help establish responsible team practices for AI use.
  • Build editorial standards, processes, and measurement to assess what is working and what needs to change.

Desired Qualifications

  • Healthcare industry experience, including experience with health plans, payers, providers, or healthcare technology.
  • Experience communicating with a global, distributed workforce.
  • Experience managing SharePoint intranet sites or other enterprise content platforms.

About the Company

Machinify

AI-driven healthcare operations optimization platform

Machinify uses artificial intelligence to optimize decision-making in healthcare. It provides AI-driven applications that improve operational efficiency for health plans, payers, and providers, acting as a central nervous system to manage data-driven decisions. Its products streamline processes like claims processing and utilization management by deploying a growing portfolio of applications on the Machinify platform, designed for fast implementation and immediate ROI. Differences from competitors include an AI-first platform tailored to healthcare administration, a rapid deployment model, and a customer-focused approach that aims to deliver tangible results quickly. The company’s goal is to transform healthcare administration by reclaiming control over healthcare expenditures and improving efficiency and patient outcomes through data-driven decisions.

Company size
1,001-5,000
Company stage
Series A
Total funding
$15.6M
Headquarters
Palo Alto, CA
Founded
2016

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