I

IHG

Global hotel company

Head Mixologist / Beverage Manager - Pre-Opening

Full-TimeUpdated on 10/15/2026Deadline 11/30/26
No salary listed
Senior
Bachelor's
Malaysia
In Person
Food Service & HospitalityFood & Beverage Operations Management

About the job

Requirements
  • Degree-level education or equivalent professional experience is required.
  • At least 5 years of professional experience, including at least 2 years at senior level within an international luxury environment, is required.
  • Comprehensive knowledge of cocktails, spirits, and beverages is required.
  • An established network and genuine understanding of the bar scene in Kuala Lumpur and the wider region are required.
  • Comfort and confidence in media-facing situations, with strong storytelling ability, are required.
  • Excellent communication and presentation skills, with the ability to build and lead high-performing teams, are required.
  • Fluent English is required.
Responsibilities
  • Plan and assign work across the beverage team, ensuring appropriate staffing levels at all times.
  • Train colleagues on cocktail and beverage service and ensure compliance with Regent standards and relevant beverage service Brand Standards (BSA).
  • Lead cocktail training for the entire food and beverage division, arranging internal and external training, supplier-led tastings, and brand-specific sessions, and maintaining the training schedule.
  • Foster a positive working environment and connect departments to support teamwork.
  • Promote teamwork and quality service through regular communication and coordination with other departments.
  • Build and maintain a network across Kuala Lumpur’s and the region’s bar scene, staying informed about trends, talent, and partnerships.
  • Develop cocktail sales strategies with food and beverage leadership to achieve financial goals while balancing guest experience, brand reputation, and commercial performance.
  • Support the annual budget, beverage revenue and cost forecasts, and departmental goal-setting with food and beverage leadership.
  • Monitor the market and competitors and identify opportunities to increase cocktail revenue.
  • Curate cocktail and wine menus across food and beverage venues with the Chef, public relations team, and Cost Controller, ensuring each menu suits its venue while supporting a coherent beverage story.
  • Support the annual food and beverage marketing programme for cocktails and beverages with the hotel’s marketing and public relations team.
  • Develop cocktail promotions suited to each outlet’s seasonality and concept.
  • Work with suppliers to update the cocktail programme and develop promotions that support financial goals.
  • Lead creation of the hotel-wide cocktail programme, incorporating house-pour spirits to support cost efficiency and consistent quality across venues.
  • Oversee wine-list development with the Sommelier, ensuring a specialist standard appropriate to each venue.
  • Work with food and beverage leadership to achieve quality and guest satisfaction goals, addressing guest requests and complaints.
  • Analyse guest insights to identify and meet expectations and build guest loyalty.
  • Communicate regularly with guests to ensure their expectations are met.
  • Apply cocktail and beverage expertise to improve the guest experience.
  • Communicate Regent’s food and beverage philosophy to guests and promote distinctive cocktail and beverage experiences.
  • Ensure cocktail- and beverage-related operating supplies and equipment (OS&E) and furniture, fixtures, and equipment (FF&E) are operationally sound and properly stocked.
  • Represent Regent as a media-friendly ambassador for the beverage programme, engaging with press, influencers, and industry events.
  • Ensure consistent quality and service across high-volume, multi-venue indoor and outdoor operations.
  • Secure and safely store beverage stock, maintain labelling and first-in, first-out (FIFO) systems for perishable items and garnishes, and minimise waste.
  • Ensure the Food Safety Management System (FSMS) complies with local regulations and IHG guidelines, and participate in regular audits.
  • Follow property safety, first aid, fire, and emergency procedures and correct hazards as needed.
  • Ensure financial transactions are handled securely and comply with local laws and IHG guidelines.
  • Establish beverage inventory procedures that comply with local and IHG guidelines, including minimum and maximum wine stock levels.
  • Ensure alcohol service procedures comply with local regulations and IHG guidelines.
  • Supervise Mixologists, Bartender Supervisors, and Bar Attendants across the hotel’s food and beverage venues.
  • Meet the beverage programme’s revenue target and overall profitability goals.
  • Support team-member satisfaction as measured through the Employee Satisfaction Survey.
  • Ensure consistent delivery of The Taste Gallery philosophy and Forbes Five Star standards across beverage touchpoints.
Desired Qualifications
  • Wine specialisation, such as WSET or equivalent, may be required.
  • Additional languages are an advantage.

About the company

I

IHG

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IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

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