Teleperformance Spain

Runs multilingual customer support and sales services

Swedish Speaking Google Ads Onboarding Account Manager

Account ManagementConfirmed live in the last 24 hours

Full-timeBarcelona, Spain€23.9k

About the Job

Requirements

A BA/BS degree or equivalent work experience is required; an MA/MSc in Marketing or Communications is preferred.
C2-level Swedish and C1-level English proficiency are required; additional language skills are a plus.
At least 20 months of experience in sales and/or marketing, including client-facing experience, preferably in high-stakes environments.
Ability to work independently and meet goals with occasional supervision.
Familiarity with customer data management and customer relationship management tools.
Ability to use artificial intelligence tools to support daily tasks and improve outreach strategies.
Ability to deliver presentations and write professional content.
Ability to understand business goals and support strategic planning.
Ability to analyze competitors and identify trends to support positioning.
Ability to support customer satisfaction and provide helpful support.
Understanding of the Nordic market, including cultural nuances and business practices.
Ability to identify and target companies with growth potential.
Complex problem-solving ability in complex contexts.
Proficiency in analyzing market trends and customer data.
Ability to build and maintain relationships with key stakeholders in the Nordic market.
Understanding of Nordic business etiquette and cultural nuances to build rapport and trust with potential clients.
Ability to manage complex stakeholder structures, including multiple agencies and skeptical customers.
Understanding of the digital marketing ecosystem in Nordic countries and ability to position Google Ads as an integrated solution.
Ability to address sophisticated questions about return on investment and integration with other platforms.
Awareness of local regulations, especially data privacy requirements such as the General Data Protection Regulation, and ability to tailor outreach to clients’ focus on data privacy and protection.
Clear and effective communication with different audiences.
Ability to work toward goals collaboratively and contribute to team efforts.
Initiative and a proactive, solution-oriented approach.

Responsibilities

Onboard a portfolio of new clients and act as a trusted advisor.
Develop high-performing pay-per-click campaigns for clients’ digital marketing advertising.
Make outbound customer calls to promote and sell services.
Identify customer objectives and offer adapted solutions.
Set up strategic, results-driven campaigns designed for immediate impact and sustainable long-term performance.
Increase customer spend and upsell campaigns.
Create, maintain, and update customer databases with complete information.
Handle a high volume of potential clients daily through phone calls.

Desired Qualifications

A master’s degree in Marketing or Communications.
Additional language skills.
Systematically improve organizational processes to enhance efficiency, effectiveness, and quality.
Work collaboratively, sharing ideas and resources to achieve common goals.
Demonstrate emotional intelligence to foster positive relationships and improve the impact of actions.
Consider and appreciate diverse perspectives and ideas.
Evaluate information and arguments to make informed decisions based on data insights.
Approach problems and challenges with a focus on practical, effective solutions.
Demonstrate an entrepreneurial mindset characterized by innovation, creativity, risk-taking, and proactive opportunity identification.

Swedish Speaking Google Ads Onboarding Account Manager

Teleperformance Spain · Barcelona, Spain (Hybrid) · Contract · Posted 2026-06-22

Workplace: hybrid

Department: GL_OB_KSS

Description

Join our dynamic team at TP in vibrant Barcelona and work on an exciting project with Digital Marketing Ads — a game-changing tool for businesses everywhere!

This role is tailored for individuals who can navigate the complexities of the market, onboarding and engaging with companies with high potential, possible future unicorns, in a tech-focused environment. This involves building strong relationships, driving product adoption, minimizing churn, and identifying opportunities for growth and advocacy within our customer base.

Responsibilities

In this role you will serve as a trusted advisor to onboard a portfolio of new clients and develop high-performing PPC campaigns for their digital marketing advertisement.
Make outbound customer calls to promote and sell services.
Detect and understand customer’s objectives and offer adapted solutions for their needs.
Set up strategic, results-driven campaigns designed for immediate impact and long-term performance sustainability.
Be responsible for increasing spend and campaign´s upselling.
Create, maintain, and update a customer database with complete information.
Handle a high volume of potential clients daily through phone calls.

Requirements

Requirements

BA/BS degree (MA/MSc in Marketing or Communications preferred) OR equivalent work experience
Language Skills: C2 level of Swedish and C1 level of English. Multilingual abilities are a plus due to the multilingual nature of the Nordic market.
20 months of experience in sales and/or marketing: previous client-facing experience, particularly in high-stakes environments.
Able to work independently and meet goals with occasional supervision.
Familiar with managing customer data and using CRM tools to support business processes
Uses AI tools to support daily tasks and improve outreach strategies
Communicates clearly and effectively with different audiences.
Comfortable working toward goals in a collaborative environment
Confident in delivering presentations and writing professional content.
Takes initiative and maintains a proactive, solution-oriented attitude.
Works well independently and contributes to team efforts
Understands business goals and supports strategic planning.
Capable of analyzing competitors and identifying trends to support positioning.
Focused on customer satisfaction and providing helpful support.

Specialized Skills for the Nordic Market:

Market Understanding: Clear understanding of the Nordic market, including cultural nuances and business practices.
Strategic Thinking: capability to identify and target companies with growth potential.
Problem-Solving: complex problem-solving skills to navigate complex contexts.
Analytical Skills: proficiency in analyzing market trends and customer data.
Relationship Building: ability to build and maintain relationships with key stakeholders in the Nordic market.
Ability to unlock substantial opportunities within a market brimming with potential for expansion
Nordic cultural awareness: understanding the business etiquette and cultural nuances of the region to build rapport and trust with potential clients.
Stakeholder Management: ability to manage complex stakeholder structures, including multiple agencies and sceptic customers.
Demonstrate a strong understanding of the existing digital marketing ecosystem in each Nordic country and be able to position Google Ads as a valuable and integrated solution.
Ability to manage more sophisticated questions about ROI and integration with other platforms.
Regulatory Knowledge: awareness of local regulations, especially regarding data privacy (e.g., GDPR), to ensure compliance in all outreach activities.
Ability to tailor outreach strategies that respect and address client’s high focus on data privacy and protection.

Desirable Skills

Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals
Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration
Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights
Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions
Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification

Benefits

Full-time (39 hours/week) hybrid position in Barcelona with a salary of 23.876€ + up to 3.408€ gross/year in bonus.
Referral Program: Earn up to €2,000 for bringing friends, depending on the language/project.
Relocation Support
Private Health Insurance.
Continuous skill development and certifications.
Clear career growth opportunities supported by coaches and a motivating team environment.
Engaging workplace with bi-weekly, monthly, or quarterly contests and dynamic business casual culture.
Prime office location at the World Trade Center, Barcelona, surrounded by the sea.

Diversity, Equity & Inclusion

TP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.

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About the Company

Teleperformance Spain

Runs multilingual customer support and sales services

Teleperformance Spain, also branded TP Spain, runs outsourced customer support and sales operations for international businesses. Its teams handle customer enquiries, account support, technical questions and business development through telephone, email, chat and other digital channels. Programs include digital advertising sales, advertiser onboarding and customer care for online services, with language-specific teams serving markets beyond Spain. The Spanish operation recruits for office-based, hybrid and remote roles, supported by training, quality management and client operations teams. The Spanish legal entity, Teleperformance España S.A.U., was incorporated in 1989.

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: 1989

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