Business Manager

Job Description

The Guerlain Business Manager at Bloomingdale's Aventura is responsible for driving retail excellence, achieving sales targets, and representing the Guerlain brand to the highest standard of luxury. This role requires a dynamic retail professional with a proven track record in sales execution, team leadership, and visual merchandising. The Business Manager will oversee a team of two Beauty Consultants, manage stock optimization, execute in-store events, and cultivate a strong partnership with Bloomingdale's store management and the Guerlain Account Executive.

Key Responsibilities

Sales & Business Performance

• Drive and exceed individual and counter sales targets, key performance indicators (KPIs), and retail objectives.
• Partner closely with the Guerlain Account Executive to analyze business performance, identify growth opportunities, and execute strategic action plans.
• Collaborate with local Guerlain Ambassadors to oversee and execute successful Spa Room events and targeted clienteling initiatives.
• Prepare for and successfully host leadership and executive visits, ensuring flawless execution of brand standards and product presentations.

Team Leadership & Development

• Coach, mentor, and develop a team of Beauty Consultants to elevate selling skills, client service standards, and product knowledge.
• Manage operational staffing responsibilities, including scheduling, coverage planning, and time-off tracking to align with peak business hours and traffic patterns.
• Conduct regular performance discussions and foster a motivating, results-driven team environment.
• Responsible for Rise Objectives and working with Account Executive on individual Beauty Consultant performance discussions.

Visual Merchandising & Operations

• Maintain impeccable Visual Merchandising standards in alignment with Guerlain global brand guidelines at all times.
• Oversee inventory and stock optimization, including stock levels, replenishment, inventory counts, and minimizing shrink.
• Execute engaging in-store promotional events and product launches that drive traffic and acquire new clients.

Partnership & Communication

• Serve as the primary liaison between Guerlain and the Bloomingdale's Aventura management team to align on store initiatives, event spaces, and operational guidelines.
• Maintain clear and consistent communication with the Guerlain Account Executive regarding inventory needs, marketing support, and business trends.

Qualifications

• Experience: Minimum 2–3 years of retail management experience in luxury beauty, cosmetics, or high-end retail; proven success in retail execution and target achievement.
• Leadership: Demonstrated ability to lead, coach, and develop a high-performing retail team.
• Communication: Exceptional interpersonal, communication, and relationship-building skills; professional liaison capabilities with corporate and department store management.
• Operational Acumen: Strong proficiency in inventory control, scheduling, event planning, and visual merchandising standards.
• Flexibility: Ability to work a flexible retail schedule, including weekends, holidays, and peak retail hours.

Additional Information

This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

All your information will be kept confidential according to EEO guidelines.

LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure.

While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published range of $77,000-$90,000.

Compensation: 77000 to 90000 (USD) (YEARLY)