MEDNET Labs

Healthcare ERP for hospitals and clinics

Implementation Engineer

Implementation & Technical Account ManagementConfirmed live in the last 24 hours

Full-timeNew Delhi, Delhi, IndiaNo salary listed

About the Job

Requirements

A Bachelor of Engineering or Master of Computer Applications degree is required.
Fluency in English, Hindi, and Marathi is required.
Good communication and convincing skills are required.
Willingness to travel is required.
Excellent client-handling skills are required.

Responsibilities

Design job requirements and specifications, manage communication with implementation analysts, resolve issues, and develop programs according to client requirements.
Perform process testing using test cases, prepare test documentation, and coordinate with the manager to resolve issues within the required timeframe while reporting delays.
Collaborate with the development team to design programs for client implementation activities and support implementation analysts in managing production data.
Prepare and maintain technical and business documentation and collaborate with clients and the information technology department to resolve issues.
Establish technical project requirements, maintain professional relationships with clients, and organize project materials.
Assist clients in monitoring the software implementation lifecycle and customizing software appropriately for clients.
Troubleshoot and resolve complex implementation issues involving interfaces and information exchanges.
Train client technical staff on hardware and software issues, identify process issues, and provide solutions.
Design or innovate new ideas and technologies.
Participate in client, contractor, engineering, and management meetings and resolve project issues.
Train third-party contractor employees in software implementation and software use.
Recognize problems and errors in the company's executed methods and procedures and develop solutions for them.

Job Description

Candidate profile:-

Candidate should be BE or MCA.
Should be fluent in Engilsh,Hindi and Marathi.
Should have good communation and convincing skills.
Should be willing to travel.
Should have excellent client handling quality.

JD for Implementation engineer:-

Design all job requirements and specifications and manage all communication with implementation analysts and resolve all issues and develop all programs according to client requirements.
Perform various tests on process with help of test cases and prepare documents for same and coordinate with manager to resolve all issues within required timeframe and inform management of any delays.
Collaborate with development team to design new programs for all client implementation activities and manage all communication with department to resolve all issues and assist implementation analyst to manage all production data.
Prepare and maintain all technical and business documents and collaborate with clients and IT department to provide support to all issues.
Establish all technical project requirements and maintain effective professional relationships with all clients and organize all project materials.
Assist clients to monitor all software implementation lifecycle and assist make appropriate customization to all software for clients.
Troubleshooting and resolving complex implementation issues in regards to interface and information exchanges
Train client technical staff on all hardware and software issues and identify all issues in processes and provide solutions for same.
Design and or innovate new idea and technologies
Participating in client/contractor meetings and resolving client/engineering and management project issues
Training the employees of the third-party contractor in software implementation and software use.
Recognizing problematic matters and errors in the already run or executed methods and procedures of the company and developing settlements for the same

Qualifications

Additional Information

All your information will be kept confidential according to EEO guidelines.

About the Company

MEDNET Labs

Healthcare ERP for hospitals and clinics

MEDNET Labs provides an Enterprise Resource Planning (ERP) system for healthcare organizations, including hospitals, diagnostic centers, and pharmacies. Its product, MEDNET, integrates core hospital operations such as patient management, billing, inventory, procurement, and other administrative processes into a single software platform. The system helps standardize workflows, improve patient care, save time, and offer prompt, accurate support. Unlike generic ERP vendors, MEDNET is tailored to the healthcare sector, focusing on ease of use and rapid, decisive support for doctors, institutions, and organizations. The company’s goal is to streamline hospital operations and patient care globally by delivering a practical, reliable, and user-friendly solution that makes processes more predictable and efficient.

Company size: 11-50
Company stage: Not listed
Total funding: Not listed
Headquarters: Nagpur, India
Founded: 2010

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