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Swarovski

Designs, manufactures, sells crystals, jewelry, optics

Deputy Store Manager

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeWrocław, PolandNo salary listedIn-person

About the Job

Requirements

  • Have 1–2 years of retail sales experience in a multicultural environment; experience in luxury fashion, cosmetics, or lifestyle brands is preferred.
  • Have experience leading a team and coaching.
  • Provide excellent customer service and be familiar with digital tools.
  • Be able to take responsibility and show initiative.

Responsibilities

  • Model exceptional customer service and brand experiences.
  • Coach, motivate, and onboard team members to maximize results.
  • Support recruitment, talent development, and employee relations processes.
  • Drive sales and support monthly plans and targets.
  • Oversee store operations, including inventory, cash handling, and compliance with procedures.
  • Act as Deputy Store Manager when needed.

Desired Qualifications

  • Experience in luxury fashion, cosmetics, or lifestyle brands.

About the Company

Swarovski

Designs, manufactures, sells crystals, jewelry, optics

Swarovski designs, manufactures and sells premium crystal products, gemstones, created stones, and finished goods such as jewelry, accessories, and lighting. It operates three lines: Swarovski Crystal Business (crystal glass, jewelry and accessories), Swarovski Optik (telescopes, rifle scopes, binoculars), and Tyrolit (industrial tools). The company uses its crystals in fashion and decorative items, optical gear for precision viewing, and tools for industrial use, distributing through own stores, franchises, wholesale partners, and online channels. Its differentiator is a diversified, brand-led portfolio focused on craftsmanship and global retail reach, not just a single product line. The goal is to maintain leadership in crystal craftsmanship and luxury goods while expanding product ranges and growing its worldwide multi-channel presence.

Company size
Not listed
Company stage
Debt Financing
Total funding
$605M
Headquarters
Zurich, Switzerland
Founded
1895

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