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Seattle University

Assistant Director - University Events

Production ManagementUpdated on Nov 12
Full-timeSeattle, WA, USA$66k - $70k

About the Job

Requirements

  • A bachelor's degree plus three years of relevant experience, or at least five years of experience in event coordination, management, or hospitality.
  • Exceptional project management skills, including managing competing timelines, priorities, and limited budgets.
  • Exemplary attention to detail.
  • Strong customer service skills and mindset.
  • Familiarity with technologies, platforms, systems, and analytics.
  • Ability to think strategically and present new ideas, strategies, and initiatives proactively and responsively.
  • Excellent written and verbal communication skills, including the ability to give presentations, lead meetings, and contribute to groups and gatherings of varied sizes.
  • Ability to operate creatively, strategically, and consciously in a dynamic, intercultural organization with communication considerations rooted in culture and tradition.
  • Understanding of current event trends and best practices.
  • Demonstrated commitment to diversity and the university’s mission, vision, and values.

Responsibilities

  • Professionally plan, produce, and analyze signature university events to advance the university’s educational mission, strategic plans, and business plans.
  • Manage all elements of in-person, hybrid, and virtual event delivery, including setting event vision and goals, audience development, guest management, marketing, programming and scripts, speaker coaching, production specifications, catering and beverage service, venues, vendors, and staffing.
  • Project manage fundraising, cultivation, engagement, and stewardship events for alumni, donors, faculty, staff, students, parents, and other university constituents.
  • Coordinate critical mission-driven VIP engagements sponsored by Advancement, the President, the Provost, and the Board of Trustees.
  • Collaborate with university leaders, development officers, alumni engagement officers, and subject matter experts to define event vision and goals, messaging, team roles, program outlines, and communication timelines.
  • Use project management tools to create event timelines and budgets, and coordinate with campus and external partners on venues, catering, entertainment, parking, audiovisual services, and other logistics.
  • Develop event programs, draft speaker briefs, identify and interview potential speakers, coach speakers, prepare talking points and scripts, and stage-manage events as assigned.
  • Work with the Senior Director and University Marketing and Communications team on event messaging, including save-the-date notices, invitations, social media, and other event communications.
  • Project manage video storytelling projects for event production as needed, in collaboration with Marketing and Communications.
  • Coordinate staffing plans and communications or training for large-scale events; recruit and train event leads to implement event-day staffing plans.
  • Work with event colleagues and advancement teams to identify student ambassadors to volunteer at relevant events.
  • Lead formal and informal event debriefs, gather qualitative and quantitative results, analyze performance, distribute event wrap reports, and recommend improvements.
  • Develop and implement event coordination best practices, promote standard protocols, and maintain records and guest management processes.
  • Produce event briefs, speaker briefs, and presidential briefs as assigned.
  • Use Microsoft Teams Planner, Social Tables, Eventbrite, and Raiser’s Edge to document and track event planning progress and data.
  • Develop event follow-up surveys, prepare reports, and analyze event data to document engagement value and return on investment.
  • Work with the Senior Director to create and implement short- and long-term strategic plans, operating plans, and continuous process improvements for University Events.
  • Lead improvements to event project management and data management systems, remain current with event trends, and contribute to annual University Events assessment and goal-setting.
  • Support the Senior Director in defining the university’s event portfolio and strategies, and evaluate and build capacity for future events aligned with departmental and university goals.
  • Act as a lead contact for the University Events team among campus departments and units.
  • Develop and maintain event stakeholder relationships and coordinate University Events operations to serve customers and partners.
  • Negotiate agreements, maintain communications with event partners and vendors, assess vendors’ rates and services, prepare service contracts, and serve as the primary vendor contact.
  • Review vendor invoices for accuracy and provide financial data and reconciliation to involved departments.
  • Attend assigned or appropriate meetings with service providers and provide activity reports to University Events management as needed.
  • Ensure compliance with service-provider policies and procedures and recommend changes as necessary.

Desired Qualifications

  • A bachelor's degree in hospitality, communications, marketing, business, or a related field.
  • Experience working with diverse communities and on equity and inclusion initiatives.
  • Work experience in higher education, nonprofit, or public-sector organizations.
  • Experience in a collegiate event environment.
  • A proven record of high-level communications with diverse clients, attention to detail, and policy enforcement.
  • Proficiency in Social Tables, Event Management System (EMS), Localist, Raiser’s Edge, and other event software or platforms.
  • Work experience demonstrating the ability to work independently and collaboratively within guidelines and priorities.

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