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Walmart

Sells groceries and essentials in stores and online

Operations Manager

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeFarmingdale, NY, USA$67k - $100k /yrIn-person

About the Job

Requirements

  • Meet one of the following minimum qualifications: two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
  • Attend and successfully complete all job-required trainings and assessments, such as Academy and Open Door trainings.

Responsibilities

  • Initiate, direct, and participate in community outreach programs; support associates and managers in community service; build relationships with key community individuals and groups; represent the company to external organizations; and promote company-sponsored programs, events, and sustainability efforts.
  • Ensure compliance with company policies and procedures by holding hourly associates accountable, interpreting reports, implementing and monitoring asset-protection and safety controls, maintaining quality-assurance standards, overseeing safety and operational reviews, and implementing action plans to correct deficiencies.
  • Supervise and develop hourly associates by hiring, training, mentoring, listening, assigning duties, evaluating performance, recognizing contributions, setting and communicating expectations, promoting belonging, and providing tour-to-teach feedback to achieve business goals.
  • Model and demonstrate customer-service standards, support customer-service initiatives, resolve customer needs, complaints, and issues, and implement improvement plans to provide a high-quality customer experience.
  • Assist the store manager in driving facility financial performance by ensuring sales and profit goals are met, reviewing profit-and-loss statements, controlling expenses in relation to sales, correcting financial-performance deficiencies, and analyzing economic trends and community needs for budget forecasting.
  • Coordinate, complete, and oversee job-related activities and assignments; maintain stakeholder relationships; support plans and initiatives that meet customer and business needs; communicate goals and objectives; measure progress and accountability; address improvement opportunities; and promote adaptability and continuous learning.
  • Supervise and develop associates by hiring, training, mentoring, assigning duties, recognizing contributions, and promoting belonging in the workplace.
  • Ensure compliance with company policies, mission, values, and ethics standards by implementing action plans, utilizing and supporting the Open Door Policy, and guiding associates in applying these standards to business processes and practices.
  • Build high-performing teams, embrace differences, and create a workplace where associates feel seen, supported, and connected and have opportunities to thrive.
  • Collaborate, build strong and trusting relationships, and communicate with impact to motivate and influence others.
  • Attract and retain talent, develop associates, and recognize their contributions and accomplishments.
  • Maintain and promote integrity, ethics, and compliance; model company values; hold oneself and others accountable; and support positive impacts for associates, customers, members, and communities.
  • Deliver results while prioritizing customers, adapting to how, where, and when they shop, and applying the everyday-low-price and everyday-low-cost business models.
  • Make decisions using data, insights, and analysis; balance short- and long-term priorities; and consider customers, associates, shareholders, suppliers, business partners, and communities.
  • Demonstrate curiosity, calculated risk-taking, courage, and resilience, and encourage learning from mistakes.
  • Drive continuous improvement, adopt and encourage new technologies and skills, and support others through change.

Desired Qualifications

  • A Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University is preferred.
  • General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing, is preferred.

About the Company

Walmart

Sells groceries and essentials in stores and online

Walmart sells groceries, household essentials, clothing, and electronics through stores and online marketplaces for consumers around the world. Its everyday low price model combines large purchasing volumes with distribution networks that move goods to stores and customer homes. Shoppers can browse online, collect orders at a nearby store, or request delivery, while third-party merchants use its marketplace and fulfillment services to reach customers. The group earns revenue from merchandise sales, memberships, advertising, and services, and also operates pharmacies, optical centers, and digital payments businesses. Walmart opened its first discount store in 1962 and is headquartered in Bentonville, Arkansas.

Company size
10,001+
Company stage
IPO
Headquarters
Bentonville, AR
Founded
1962

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