US Physical Therapy

Runs outpatient physical and occupational clinics.

Front Office Coordinator

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours

Full-timeBellevue, WA, USA$21 - $25 /hrIn-person

About the Job

Requirements

Must have superior customer service, people skills, good time management, decision-making, communication, accounting, organizational, and interpersonal skills.
Must be able to manage daily problem solving independently and efficiently.
Must exhibit independence and the ability to work with minimal supervision.
Must be proficient in computer skills.
Must be able to multitask and work well under pressure.
Must maintain a professional appearance.
Must be detail-oriented.

Responsibilities

Provide leadership and administrative support to the clinic by effectively running the front office under the supervision of the Clinic Director.
Exercise independent judgment to plan, prioritize, and organize the workload required to complete assigned tasks.
Perform daily administrative duties.
Greet and welcome patients, check them in, and create a positive patient experience.
Provide customer service and build relationships with patients, physicians, and staff.
Schedule patients for the entire duration of their plan of care.
Answer calls using a multi-line phone system.
Intake patients by gathering demographic and insurance information and coordinating referrals and patient charts.
Work closely with Physical Therapists to facilitate optimum patient care and communication.
Obtain authorizations for treatment.
Collect patient co-pays and assist the billing office in collecting patient balances.
Perform special projects and other assigned duties.

Job Description

Under the supervision of the Clinic Director this position provides leadership and administrative support to the clinic by effectively running the front office. Must exercise independent judgment to plan, prioritize, and organize the workload required to complete tasks assigned. Must have superior customer service, people skills, good time management, decision making, communication, accounting, organizational and interpersonal skills. Along with an ability to manage daily problem solving independently and efficiently.

All daily administrative duties
Greet and welcome patients, check patients in and create a memorable experience
Create a WOW experience with each interaction
Provide amazing customer service
Formulate and build relationships with patients , physicians and staff
Schedule patients for the entire duration of their plan of care
Answering multi-line phone system
Intake of patients, gathering patient demographics and insurance information, coordinating referrals and patient charts.
Working closely with the Physical Therapists to facilitate optimum patient care and communication.
Obtaining authorizations for treatment.
Collecting patient co-pays and assisting the billing office in the collection of patient balances
Performs special projects and duties as assigned.

Qualifications

A team player with outstanding customer service and communication skills
Motivated and eager to establish a presence in the community
Exhibits independence and the ability to work with minimal supervision
Proficient in computer skills
Ability to multi task and work well under pressure.
Professional appearance
Team player and detail oriented

Additional Information

Why work for SPT?

401k Plans Offered
Comprehensive benefit package (Medical, Dental, Vision)
Short Term & Long Term Disability
Life Insurance
Employee Discount Buying Program
Employee Assistance Program
Generous PTO
Individual education to support professional growth

Compensation: 21 to 25 (USD) (HOURLY)

About the Company

US Physical Therapy

Runs outpatient physical and occupational clinics.

U.S. Physical Therapy runs hundreds of outpatient physical and occupational therapy clinics in over 41 states, providing acute, post-operative, and preventative care for orthopedic and neurologic issues, including sports and work injuries. Patients receive therapy from licensed therapists at clinics that are operated by local owner-partners who share in the profits, with growth coming from opening new clinics and buying into existing practices. The company differs from purely corporate-owned networks by using a local-ownership model combined with acquisitions to scale while keeping local leadership in each location. Its goal is to widen access to outpatient rehabilitation through a large, locally led network that helps patients recover and return to work or sports.

Company size: 1,001-5,000
Company stage: IPO
Headquarters: Houston, TX
Founded: 1990

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