Software Development Engineer - Workshop Studio

Description

Workshop Studio (WS) is an AWS platform that powers hands-on technical learning and product experiences for hundreds of thousands of AWS customers. The platform provisions isolated AWS accounts, deploys infrastructure, manages participant access and security controls, and handles automated cleanup end-to-end for 300+ AWS services.

The Workshop Studio engineering team owns the full platform stack: the Content Catalog Service (workshop authoring, quality validation, review workflows, and publishing), the Events Service (event creation, scheduled provisioning, infrastructure deployment, and participant lifecycle management), and the Account Management Service (account provisioning, fleet operations, security controls, recycling, and cost management). Every workshop, hackathon, AWS GameDay, and self-service demo flows through the systems this team builds and operates.

We are hiring a Software Development Engineer to build and operate across this platform during a period of significant expansion. The platform's scope is growing due to new consumers, new integration patterns and new use cases that require the team to scale its services, APIs, and operational practices.

You will design and deliver features across the full software lifecycle working backwards from customers, through design, implementation, testing, deployment, and operations. You will work across service boundaries. E.g. a feature might start in the content catalog, flow through event provisioning, and depend on account fleet capacity. You will contribute to agentic AI systems that transform how content is discovered, delivered, reviewed, and followed up on. And you will own the operational health of these systems in production, including oncall, incident response, and operational reviews.

Key job responsibilities
Build features that cut across all WS services, from customer requirements through production deployment

Participate in the oncall rotation, investigate operational incidents, find root causes, fix them permanently with the help of the team.

Work on the team's AI agent systems: integrations, data pipelines, agent infrastructure.

Build APIs that let other teams consume WS's account provisioning.

Write technical designs, review other people's designs, incorporate feedback in your own proposals.

Reduce operational toil through automation, better alarms, and runbooks.

Help junior engineers get better through code reviews, pairing and onboarding.

A day in the life
You split your time between building features and running production. In a typical week you might write a design for a new API, review a teammate's code, help debug an CloudWatch alarm that fired overnight, and pair with a newer engineer on their first oncall-shift. The team ships in Python, TypeScript and Go depending on the service. You carry oncall on a rotation and own what you build through to production. For all these activities, you will have access to the STOA agentic harness (E.g. Kiro CLI + Claude models) for development and investigations.

About the team
Workshop Studio is two pizza team that runs a the Workshop Studio platform. We provision hundreds of thousands of isolated AWS accounts a year and support 300+ AWS services. The work is a mix of distributed systems, AWS account fleet operations and building AI agents. The team is based across Austin, Houston, Jersey City, and New York. The team includes an engineering manager, product manager, several backend engineers and a front-end engineer, with shared access to a UX designer, technical program manager, business intelligence engineer and senior engineers including a principal engineer.

About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience
- 1+ years of Object Oriented Design experience
- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field

Preferred Qualifications

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.