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Heywood Hospital

Non-profit community hospital providing acute care

Medical Laboratory Technologist - Laboratory

Part-TimeDeadline 2/4/27
$26.66 - $44.42
Mid
Bachelor's, Associate's
Athol, MA, USA
In Person
Medical, Clinical & VeterinaryDiagnostics & Laboratory Professionals

About the job

Requirements
  • For the Medical Laboratory Technician path, an associate's degree in science and completion of clinical training in an approved medical technology school, or equivalent, are required.
  • For the Medical Laboratory Technician path, ASCP registration is preferred.
  • For the Medical Laboratory Scientist path, a bachelor's degree in clinical laboratory science, medical technology, or a major in chemical, physical, or biological science is required, along with completion of clinical training in an approved medical technology school or documented laboratory training of at least three months in each specialty where the employee performs high-complexity testing.
  • Alternatively, for the Medical Laboratory Scientist path, an associate degree in clinical laboratory science, medical technology, or a major in chemical, physical, or biological science, or equivalent, is required, along with completion of clinical training in an approved medical technology school or documented laboratory training of at least three months in each specialty where the employee performs high-complexity testing, and registration as an MLS or MT through ASCP, AAB, HEW, or AMT.
  • For the Medical Laboratory Scientist path, registration through ASCP, AAB, HEW, or AMT is preferred for the bachelor's-degree pathway.
  • Applicants must be attuned to hospital operations and be self-motivated and conscientious, with a commitment to quality patient care.
  • Ability to communicate effectively in English, verbally and in writing, is required.
  • Additional languages are preferred.
  • Basic computer knowledge is required.
  • Ability to operate a photometer, spectrograph, colorimeter, and microscope correctly and safely is required.
Responsibilities
  • Perform a wide array of laboratory procedures across all clinical laboratory departments, exercising independent judgment and participating in evaluation of existing procedures.
  • Work with supervisors and coworkers to complete patient testing, quality control, correlation studies, and special projects.
  • Participate in specimen collection procedures, including venipuncture and capillary puncture when necessary.
  • Interact with everyone in a friendly, courteous, and respectful manner and help others or locate someone who can assist.
  • Protect privacy and confidentiality and promote awareness of confidentiality practices.
  • Maintain a clean and safe hospital, workstation, and environment for patients, visitors, and staff; respond appropriately and immediately in emergencies.
  • Comply with regulations required to maintain accreditation and licensure, attendance and tardiness policies, safety rules, and hospital and department mandatory requirements.
  • Report incidents promptly and effectively, and actively engage in, monitor, and enforce hand hygiene when in direct patient contact.
  • Identify patients and specimens before collection or analysis.
  • Perform scheduled preventative maintenance on analyzers; recognize, evaluate, and resolve instrument errors and malfunctions, and notify the department supervisor.
  • Perform, evaluate, and accept or reject quality-control values according to guidelines; troubleshoot unacceptable values using a basic scientific approach and take appropriate action when controls remain outside acceptable ranges.
  • Analyze patient and proficiency samples, prioritize routine, urgent, and stat work, and notify clinicians of abnormal results requiring immediate attention.
  • Communicate relevant patient information to healthcare professionals who need it.
  • Evaluate specimens for laboratory testing acceptability and take appropriate action when specimens are unacceptable.
  • Educate patients and coworkers in correct specimen-collection procedures and assess the quality and acceptability of specimens collected by patients and coworkers.
  • Assist coworkers as needed and assist the supervisor by performing some or all supervisory duties for short periods when the supervisor is unavailable.
  • Maintain accurate records and reports, attend to details, and perform work accurately.
  • Acquire knowledge through educational in-services or seminars and maintain understanding of technological advances, disease processes, and regulatory matters; retain, apply, and teach this knowledge.
  • Enter and edit patient and specimen ordering information in the computer system to maintain accurate testing and billing records.
  • Orient and train new employees and students as assigned, participate in educational activities as an instructor, and explain the scientific principles of testing; assist with curriculum development when needed.
  • Coordinate development of new testing protocols as assigned, ensuring necessary correlation studies, normal-range calculations, and policies and procedures are developed to support test accuracy, precision, and validity.
  • Use department supplies and reagents cost-effectively and assist the supervisor in developing cost-benefit analyses for testing protocols.
  • Keep potentially harmful sharp objects, toxic substances, and other items inaccessible to children; reduce fall, slip, and trip hazards, make ambulation aids available, and follow gait-belt and related procedures.
  • Account for risks and needs associated with elderly patients and visitors, including fall risks, hearing difficulties, reduced endurance, and reduced strength; communicate at an appropriate volume and provide seating when needed.
  • Interpret verbal and nonverbal responses related to pain management, and take appropriate action to minimize patient pain using available techniques.
  • Take appropriate actions to assure children's physical security and comply with procedures to prevent neonate, infant, and child abduction.
Desired Qualifications
  • Additional languages are preferred.
  • ASCP registration is preferred for the Medical Laboratory Technician path.
  • For the Medical Laboratory Scientist bachelor's-degree pathway, registration through ASCP, AAB, HEW, or AMT is preferred.

About the company

Heywood Hospital is a nonprofit, community-owned acute-care hospital in Gardner, Massachusetts, and part of the Heywood Healthcare system. It provides emergency and intensive care, maternity, orthopedics, mental health, oncology, and advanced imaging across 134 beds, delivering care through inpatient units, outpatient clinics, and affiliated centers with about 1,000 staff and 200 physicians. The hospital operates within a local governance model and is part of an independent system that includes Athol Hospital and Heywood Medical Group, focusing on local, patient-centered care for North Central Massachusetts and nearby New Hampshire. Its goal is to maintain accessible, locally anchored healthcare by expanding services, ensuring financial stability, and keeping decision-making rooted in the community.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Gardner, Massachusetts

Founded

1907

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Simplify's Take

What believers are saying

  • Most services resumed by October 31, 2025, restoring outpatient, inpatient, and diagnostics.
  • CMS rated Heywood Hospital four stars in February 2026, supporting reimbursement and recruiting.
  • Community Foundation funded $150,000 for advanced ultrasound, modernizing diagnostics in March 2026.

What critics are saying

  • October 2025 cyberattack forced IT offline; breach notifications will follow investigation.
  • Leapfrog gave Heywood Hospital a D on February 24, 2026, signaling quality weakness.
  • Any renewed billing or security failure could push patients toward regional competitors.

What makes Heywood Hospital unique

  • Independent community-owned system preserves local care in Gardner and Athol.
  • Exited Chapter 11 on September 30, 2024 as a stand-alone provider.
  • Added a helipad in June 2026, improving emergency transfers regionally.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Flexible Work Hours

Remote Work Options

Paid Vacation

Paid Sick Leave

Paid Holidays

Hybrid Work Options

Stock Options

401(k) Retirement Plan

401(k) Company Match

Performance Bonus

Profit Sharing

Employee Stock Purchase Plan

Relocation Assistance

Employee Referral Bonus

Student Loan Assistance

Parental Leave

Family Planning Benefits

Fertility Treatment Support

Adoption Assistance

Childcare Support

Elder Care Support

Pet Insurance

Bereavement Leave

Professional Development Budget

Conference Attendance Budget

Training Programs

Tuition Reimbursement

Professional Certification Support

Mentorship Program

Wellness Program

Mental Health Support

Gym Membership

Commuter Benefits

Meal Benefits

Phone/Internet Stipend

Home Office Stipend

Legal Services

Employee Discounts

Company Social Events

Company News

Franklin County Now
Sep 1st, 2026
Heyood Healthcare purchases clinic in Athol.

Heyood Healthcare purchases clinic in Athol. By Franklin County Now September 1, 2026 9:26 am ATHOL, MA (FRANKLIN COUNTY NOW) - The Heywood Healthcare organization has purchased the former North Quabbin Family Physicians property at 201 South Main Street in Athol. The former clinic closed last year and was sold for just over $1.1 million. The plan is to open it has a family and pediatrics facility.

Worcester Business Journal
May 29th, 2026
Heywood names UMass Memorial's Babu as next chief medical officer.

Heywood names UMass Memorial's Babu as next chief medical officer. May 29, 2026 Gardner-based Heywood Healthcare has named Dr. Kavita Babu, a UMass Memorial Health medical director and UMass Chan Medical School professor, as its new chief medical officer and vice president of medical affairs. "Dr. Babu's depth of experience, clinical expertise, and commitment to patient-centered care make her an outstanding addition to our leadership team," Heywood President and CEO Rozanna Penney said in announcing Babu's hire Thursday. Babu has worked for UMass Memorial and UMass Chan for more than a decade, most recently serving as medical director of community benefits and as an emergency physician. She is a professor of emergency medicine. Babu will replace outgoing Heywood CMO Dr. Frank Sweeney, who announced plans to return to retirement in January. Sweeney came out of retirement to serve as Heywood's CMO in January 2025, as the network worked to regain its footing following a Chapter 11 bankruptcy filing. Babu holds a bachelor's degree and doctor of medicine degree from Brown University in Rhode Island, as well as an MBA from the Isenberg School of Management at UMass Amherst. She has a reputation as a strong community advocate, having served as UMass Memorial's first chief opioid officer, co-director of UMass Memorial Medical Center's Medical Respite program, and founder of the UMass Memorial's Road to Care, a mobile clinic that provides free medical care to people with housing and food insecurity, and/or substance use disorder. Combatting and responding to opioid abuse and its fallout is a particular specialty of hers. Heywood operates hospitals in Gardner and Athol, as well as Heywood Medical Group, a nonprofit multi-specialty and primary care group. Monica Benevides is a correspondent for Worcester Business Journal. - Digital Partners -

Migliaccio & Rathod LLP
Dec 30th, 2025
Heywood Hospital Data Breach Investigation

Heywood Hospital Data Breach investigation. Migliaccio & Rathod LLP is investigating the possible Heywood Hospital Data Breach, impacting an undetermined number of individuals and their personal information. What happened? On December 27, 2025, dark web monitoring sites reported that Heywood Hospital had been named as a victim of a data breach. Little information is available yet about the nature of the breach or the information that may have been involved, but the affected information is believed to include the following sensitive data forms: * Names * Email Addresses * Phone Numbers * Home Addresses * Social Security Numbers All of the information possibly stolen is likely valuable and dangerous to affected victims. As is likely to be the case with the Heywood Hospital data breach, in previous cyberattacks, victims of data theft have noticed identity theft attempts ranging from fraudulent charges on bank accounts or credit cards, to unauthorized credit card applications, to medical services or government services ordered in their name, to their information being posted on the dark web, to a massive uptick in the number of spam text messages, calls and emails received. Are you concerned that you might be affected by the Heywood Hospital data breach? If you have concerns that you have been affected by this data breach, and/or have experienced suspicious activity recently, Migliaccio & Rathod LLP would like to hear from you. Please complete the contact form on this page, send Migliaccio & Rathod LLP an email at [email protected], or give Migliaccio & Rathod LLP a call at (202) 470-3520. The following will ask for your contact information so that Migliaccio & Rathod LLP may reach you to talk about potential claims. This information is for its records only and will not be shared. By continuing, you consent to the collection of this information for these limited purposes. Did you receive a notification that you were affected by the data breach? Would you like to join its newsletter to receive notifications about other investigations Migliaccio & Rathod LLP is looking into, as well as updates on ongoing cases? The lawyers at Migliaccio & Rathod LLP have years of experience in class action litigation against large corporations, including in cases involving data breaches such as this. More information about its current cases and investigations is available on its blog. Data Breach FAQ. I received a notice that my information may have been involved in a data breach. What should I do? Take the notification seriously and read it carefully. It should outline what specific information was affected (e.g., name, Social Security number, legal case data). Even if you believe your risk is minimal, it's best to take proactive steps to protect yourself. Some of these recommended steps can be found listed below. What immediate actions should I take? * Monitor your financial accounts - Regularly check your bank, credit card, and online accounts for unauthorized transactions. * Change your passwords - Update passwords for any accounts that may be connected to the breach. Avoid reusing old or similar passwords. Use a password manager if needed. * Set up two-factor authentication (2FA) - Enable 2FA on your email, banking, and other sensitive accounts to add an extra layer of protection. * Place a fraud alert or credit freeze - Contact one of the three major credit bureaus (Equifax, Experian, TransUnion) to place a fraud alert or freeze your credit report. This makes it harder for someone to open new accounts in your name. What is credit monitoring, and how should I use it? Credit monitoring tracks your credit report for changes or suspicious activity. If the organization that was breached offers this service for free, it's highly recommended you enroll. These services can alert you quickly to potential fraud and prevent further damage in turn. How long do I need to stay vigilant? The effects of a data breach can surface months or even years later. Stay alert to signs of identity theft for at least 12 - 24 months. Keep an eye on your credit reports, mail, and any unfamiliar account activity. Who can I contact if I need help? Use the contact details provided in the breach notification. You can also report identity theft to the Federal Trade Commission at www.identitytheft.gov for recovery resources.