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Hewlett Packard Enterprise

Builds servers, networking and private cloud

High Performance Compute Linux System Administrator

System AdministrationConfirmed live in the last 24 hours
Full-timeVicksburg, MS, USA

About the Job

Requirements

  • At least five years of Linux system administration experience.
  • A Bachelor of Arts or Bachelor of Science degree in computer science or a related area of study, or three additional years of relevant professional experience without a degree (eight years total).
  • CompTIA Security+ certification is required.
  • CompTIA Linux+ certification is required.
  • Top Secret clearance is required.
  • Experience with high-performance computing is required.
  • The role requires on-site work five days a week, with potential additional on-site work for on-call duties.
  • Sufficient technical knowledge to design and scope multiple deliverables across multiple technologies as they relate to high-performance computing.
  • Ability to develop solutions that enhance a customer's enterprise availability, performance, maintainability, and agility.
  • Experience contributing to the design and application of new tools.
  • Understanding of architectural dependencies among technologies in the customer's IT environment.
  • Product, application, internal, or architectural knowledge sufficient to develop solutions.
  • Recognition as an expert in one or more technologies within the technical community and at the regional level, and a vendor or industry certification in at least one discipline area.
  • Ability to communicate confidently and professionally with internal and external senior management.
  • Ability to diagnose complex technical problems to their root cause in a multi-technology environment, summarize prognosis and impact, and adapt a consulting approach to the situation.
  • Ability to identify upsell opportunities and understand market dynamics, industry areas, commercial issues, and technical concerns while maintaining depth in a core focus area.
  • Ability to present technical demonstrations within the employee's area of expertise.
  • Ability to produce complete proposals for smaller engagements within the employee's area of expertise.
  • Broad knowledge of other technical areas to manage complex integration efforts and apply technical expertise in successful multi-discipline engagements.
  • Ability to independently complete solution implementation or application design deliverables.

Responsibilities

  • Monitor and maintain the health of high-performance computing systems, including compute, network, and storage systems.
  • Review, resolve, and respond to client tickets.
  • Create, monitor, and close support cases.
  • Maintain availability reports to track service-level agreements.
  • Plan, schedule, and complete monthly system patch upgrades and kernel upgrades every six months.
  • Maintain the system security posture required by the client.
  • Assist the client with application installations.
  • Troubleshoot and repair hardware issues.
  • Track and document hardware repairs, and open, track, and close parts cases and return replaced parts.
  • Maintain the on-call schedule to support 365-day, 24x7x2/4 contracts.
  • Assist with hardware and system installation activities for new systems.
  • Provide technology consulting to external customers and internal project teams.
  • Provide technical support and/or leadership in creating and delivering technology solutions that meet customer business needs, while understanding customers' businesses.
  • Create and maintain effective customer relationships to support customer satisfaction.
  • Maintain knowledge of leading-edge technologies and industry and market domains.
  • Contribute information to the company's solutions portfolio, including technical knowledge and methodologies based on customer project experience.
  • Shape technical direction and strategies within the organization and for external customers.
  • Maintain consistent and significant chargeability levels, or expense relief for internal project teams, and assist in meeting or exceeding revenue and customer satisfaction goals.
  • Contribute to organizational profitability by generating and cultivating new business opportunities and providing technical support for deal proposal development.
  • Lead teams in delivering multiple deliverables across multiple technologies.

Desired Qualifications

  • TS/SCI clearance is preferred.

About the Company

Hewlett Packard Enterprise

Builds servers, networking and private cloud

Hewlett Packard Enterprise sells servers, storage, networking and hybrid cloud software to large companies, governments and service providers. Its GreenLake platform lets customers run on-premises hardware as a metered cloud service, and its Cray supercomputers run national lab and AI training workloads. The networking business, built on Aruba and Juniper Networks, supplies campus, data-center and routing equipment. Revenue comes from hardware sales, multiyear support contracts, financing and subscriptions. The company traces its roots to Hewlett-Packard, founded in 1939, became a separate public company in 2015 and is headquartered in Houston, Texas.

Company size
10,001+
Company stage
IPO
Headquarters
Houston, TX
Founded
1939

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