Full-Time

Senior Software Engineer

Fedramp Platform Infrastructure

Posted on 5/21/2024

Five9

Five9

1,001-5,000 employees

Cloud contact center solutions provider

AI & Machine Learning
Data & Analytics

Senior

San Ramon, CA, USA

Required Skills
Kubernetes
Microsoft Azure
Agile
Python
Git
Java
AWS
Go
Terraform
Development Operations (DevOps)
Linux/Unix
Google Cloud Platform
Requirements
  • Must be a U.S Citizen and reside in the United States
  • 7+ years of professional DevOps / production operations experience
  • 5+ years of Cloud Native application delivery experience
  • Strong Hands-on experience with Kubernetes, CI/CD tools like GitLab, TeamCity
  • Intimate knowledge of public cloud infrastructures (GCP - Preferred, AWS, Azure)
  • Strong proven experience in Infrastructure as Code (IaC)
  • Experience building automation and deploying high quality software with test frameworks and CI/CD, Progressive Delivery
  • Advanced knowledge of Linux based systems and runtimes
  • Strong development experience in one or more programming languages - Python, Terraform, Golang, Java, etc.
  • Expert level in Current technology Stack Helm, K8S, Istio, GCP, AWS, GKE, Terraform, SRE/DevOps practices or equivalent
  • DevOps mindset and familiarity with the concept of Site Reliability Engineering
  • Some experience working with at least 1 or more Cloud Provider automation tools
  • Ability to prioritize tasks, work independently and work collaboratively in an agile environment
Responsibilities
  • Be part of Cloud Platform Infrastructure Team, focused on building on-prem and hybrid-cloud solutions
  • Build automation capabilities towards common abstractions, tools, automation for CI/CD and progressive delivery of on-prem and Cloud Native applications
  • Enable all Five9 development teams with on-prem and Cloud Native developer workflow, conduct developer training and toolset to automate software delivery with a focus on Scale, HA
  • Design, and build secure, highly scalable, enterprise grade platform services
  • Document and communicate clearly of architecture and implementation solutions
  • Work closely with product managers, architects, testers, and development teams
  • Troubleshoot and support current Cloud platform in production
  • Expertise to Debug & Support Production issues
  • Be part of on-call rotation as needed

Five9 is a leading provider of cloud contact center solutions, offering a platform that integrates digital engagement, analytics, workflow automation, and practical AI to enhance customer experience. The Intelligent Cloud Contact Center is designed to be reliable, secure, compliant, and scalable, empowering businesses to increase productivity and achieve tangible business results.

Company Stage

IPO

Total Funding

$874.1M

Headquarters

San Ramon, California

Founded

2001

Growth & Insights
Headcount

6 month growth

6%

1 year growth

14%

2 year growth

26%