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Superior Insurance Partners

Brokerage platform empowering independent agencies

Client Service Representative - Personal Lines

Insurance Sales & AgencyConfirmed live in the last 24 hours
Full-timeRockville, IN, USANo salary listedIn-person

About the Job

Requirements

  • At least 2 years of client service experience in insurance.
  • A Property and Casualty Insurance License.
  • Proficiency in Microsoft Office.

Responsibilities

  • Effectively manage a high volume of incoming calls.
  • Identify and assess client needs to achieve satisfaction.
  • Prepare quotes, process endorsements and certificates, and contribute to the renewal process.
  • Build sustainable, trust-based relationships through open and interactive communication.
  • Provide accurate, valid, and complete information using appropriate methods and tools.
  • Handle complaints by providing appropriate solutions or alternatives within time limits and following up to ensure resolution.
  • Keep records of customer interactions, process customer accounts, and file documents.

Desired Qualifications

  • Experience with Applied EPIC or AMS360.

About the Company

Superior Insurance Partners

Brokerage platform empowering independent agencies

Superior Insurance Partners is an insurance brokerage platform that partners with, invests in, and supports leading insurance brokerages. It preserves each partner’s independence and entrepreneurial culture while providing customized resources to help them grow faster. Agency Partners maintain their brand, compensation structure, and management, but gain access to administrative support, carrier market access, recruiting help, and potential acquisition backing. Partners can collaborate within a shared platform to expand client reach and broaden service offerings. The company contrasts with typical brokers by aligning incentives through a minimally disruptive model that combines local expertise with platform resources, enabling partners to serve existing clients better and win new ones. The goal is to help partner agencies scale efficiently and achieve their growth objectives through a combination of resources, carrier access, and strategic partnerships.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Campobello, SC
Founded
2020

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