Ernst & Young

Global professional services: consulting, assurance, tax

Talent Consulting Supervising Associate/Assistant Manager 1

HR Generalist & Employee RelationsUpdated on Nov 14

Full-timeTaguig, Metro Manila, PhilippinesNo salary listedIn-person

About the Job

Requirements

Employee relations experience handling complex disciplinary and grievance issues for the span.
Experience managing performance-management activities and guiding counsellors and managers on engagement.
Ability to engage and influence others, with change-management skills and a desire to act as a change agent.
Ability to develop and coach counsellors and other team employees.
Ability to work closely with the Talent Lead and counsellors to co-develop solutions that meet business needs.
Attention to detail to ensure accuracy, completeness, and timeliness in data reporting and related tasks.

Responsibilities

Serve as a key point of contact for leaders and employees for the SFs, including handling and closing queries.
Drive HR activities for the span, including policies and new initiatives.
Lead implementation of engagement activities such as town halls, CFMs, and employee connect sessions.
Work with the business and counsellors on career planning and people development.
Analyze attrition trends and recommend retention interventions.
Resolve employee-related issues promptly and effectively, consulting the Employee Relations function as needed.
Support the business in building skills and knowledge.
Deliver people-management and employee-development activities in a timely and effective manner.
Perform day-to-day HR activities to the required quality and according to established processes and protocols.
Facilitate change and support implementation and adoption of projects relating to performance management, talent development, rewards, and benefits.
Liaise with Talent Centers of Excellence to close open employee queries.
Contribute to central- and ES-level projects and initiatives.
Conduct new-hire sessions and capture pulse feedback, addressing issues identified.
Drive LEAD CCG conversations, run compliance reports, and track completion.
Coach and guide counsellors on LEAD, answer queries, and manage outliers.
Partner in year-end discussions and drive closure according to organizational guidelines and approach.
Guide counsellors on addressing performance issues, including PEP and ACN cases.
Drive connections across ranks according to the SL framework and ensure actions are closed.
Proactively report pulse feedback to leadership and initiate appropriate actions.
Drive PPS participation, communicate results, and support action planning for the SSL.
Promote recognition and inclusivity through implementation of the SL plan.
Conduct exit interviews and analyze trends, reporting employee pulse information to improve retention.
Escalate open issues pending with HRCC for closure, including full and final settlement matters.
Manage Employee Relations cases and grievances.
Analyze trends in employee demographic and attrition data.
Capture data accurately and promptly in trackers.
Participate in Talent-related SL- and organization-level projects, ensuring quality delivery and closure.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Key Responsibilities:

Serves as a key point of contact for leaders & employees for the SFs including query handling and closure

Drive HR activities for the span (policies, new initiatives)
Lead the implementation of engagement activities like Townhall, CFMs, Employee connect sessions etc
Work closely with Business & counsellors on career planning & people development
Derive attrition trends and recommend interventions for retention
Ensure resolution of employee related issues timely as well as effectively and consult ER function as needed
Support business in building skills and knowledge
Ensure all the people management and employee development activities are delivered in timely & effective manner
Responsible for day to day HR activities and perform them with the right quality as per set process & protocol
Facilitate change and support the implementation as well as successful adoption of projects around performance mgmt., talent development, reward & benefits activities
Liaise with Talent CoEs to close on open employee queries
Contribute on various Central as well as ES level projects & initiatives

Key Goals & Deliverables:

Onboarding & Assimilation

Conduct New Hire sessions
Capture pulse & address any issues

Performance Management

Drive LEAD CCG conversations, run compliance reports and tracking
Coach & guide counsellors on LEAD, answer queries & manage outliers
Partner in year end discussions exercise and drive closure as per Org guidelines and approach
Guide counsellors on addressing performance issues –PEP/ ACN.cases Employee Listening & engagement
Drive connect across Ranks as per SL framework. Drive closure of actions.
Proactively report pulse to leadership and initiate requisite actions
Drive PPS participation, result communication & action planning for the SSL
Drive culture of recognition & inclusivity through implementation of SL plan

Exit & Grievance Management

Conduct exit interview
Trend analysis and report back pulse to drive better retention in span
Help escalate any open issues pending with HRCC for closure including Full & Final settlement
Manage ER cases and grievances

Projects, Data & Reporting

Analyse data trends around employee demographics, attrition
Capture data accurately & timely in trackers
Participate in Talent related projects- SL/Org level ensuring quality delivery & closure

Skills & Attributes for Success

Employee relations experience to handle complex disciplinary, grievance issues for the span

Experience of managing - performance management related activities and guide counsellors/Managers, engagement
Ability to engage & influence others, with good change mgmt. skills and desire to act as a change agent
Develop /coach counsellors and other team employees
Work closely with Talent Lead & counsellors to co-develop solutions to meet business needs
Have an eye for detail ensuring accuracy, completeness and timeliness while working on data reporting and related tasks.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

About the Company

Ernst & Young

Global professional services: consulting, assurance, tax

EY (Ernst & Young) provides professional services at a global scale, offering consulting, assurance, tax, and transaction advisory services. It serves clients across industries such as technology, media, real estate, hospitality, and construction. Instead of selling a single product, EY works with clients through tailored engagements where cross-disciplinary teams analyze challenges, design strategies, perform audits, help with tax planning, and assist with mergers or divestitures. What sets EY apart is its worldwide reach and integrated service model, industry-specific expertise, and focus on responsible business practices like sustainability, cybersecurity, and workforce flexibility. EY’s goal is to help organizations improve performance, manage risk, and achieve sustainable growth while building a better working world.

Company size: 5,001-10,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Boston, MA
Founded: 1991

Recently Posted Jobs

Explore more opportunities at Ernst & Young

See more jobs