Account Manager
Leadership Connect
Account Manager
Leadership Connect
Data-driven decision intelligence for policy procurement
Salary Range: 75000 to 95000 (Currency: USD) (Pay period: per-year-salary)
Manage an assigned book of business, serving as the primary point of contact for client relationships across end users and executive decision-makers
Conduct executive-level conversations to present business-relevant solutions, articulate product value, and address competitive considerations
Build and execute strategic account plans in collaboration with client success team members
Research client industries and business priorities to develop a working understanding of their challenges and identify where Leadership Connect can add value
Lead discovery conversations to understand how clients work day-to-day, uncover friction points in their workflows, and identify gaps where Leadership Connect can meaningfully improve speed, accuracy, or outcomes
Connect client challenges directly to product solutions, articulating how specific features and capabilities address the problems surfaced during discovery
Lead renewal and retention efforts by clearly communicating the value delivered and embedding Leadership Connect solutions into client workflows
Identify and pursue expansion opportunities within existing accounts through consultative discovery and solution alignment
Demonstrated ability to manage and grow a book of business, with experience in renewals, expansion, and consultative client engagement
Strong discovery skills — able to ask the right questions, understand how clients work, and identify challenges that aren't always explicitly stated
Comfortable leading conversations with senior and executive-level stakeholders
Intellectually curious, with a genuine interest in understanding client industries, business priorities, and relationship development strategies
Able to connect client challenges to specific product solutions in a clear and credible way
Effective written and verbal communicator across client-facing and internal contexts
Organized and able to manage multiple client relationships and priorities simultaneously
Proficient with CRM systems; Salesforce experience a plus
Collaborative by nature — works effectively with client success, product, and internal teams to deliver for clients
Data-driven decision intelligence for policy procurement
Leadership Connect provides data-driven decision intelligence for policy and procurement in the public sector. Its product blends technology with human validation through a 24-step information collection process to identify key decision makers and influencers, delivering data via web, apps, and data integrations. It differentiates itself with deep government reach, direct links between legislation and staff, and highly validated stakeholder maps, including relationships that enable warm introductions. The goal is to help clients prepare for important meetings, uncover and build relationships, and win business while shaping policy with trusted, actionable information.
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