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Leadership Connect

Data-driven decision intelligence for policy procurement

Account Manager

Account ManagementUpdated on Nov 13
Full-timeWashington, DC, USA

About the Job

Requirements

  • Demonstrated ability to manage and grow a book of business, with experience in renewals, expansion, and consultative client engagement.
  • Strong discovery skills, including asking effective questions, understanding client workflows, and identifying unstated challenges.
  • Ability to lead conversations with senior and executive-level stakeholders.
  • Interest in understanding client industries, business priorities, and relationship development strategies.
  • Ability to connect client challenges to specific product solutions clearly and credibly.
  • Effective written and verbal communication across client-facing and internal contexts.
  • Ability to manage multiple client relationships and priorities simultaneously.
  • Proficiency with customer relationship management systems; Salesforce experience is a plus.
  • Ability to work effectively with client success, product, and internal teams.

Responsibilities

  • Manage an assigned book of business and serve as the primary point of contact for client relationships across end users and executive decision-makers.
  • Conduct executive-level conversations to present business-relevant solutions, articulate product value, and address competitive considerations.
  • Build and execute strategic account plans in collaboration with client success team members.
  • Research client industries and business priorities to understand their challenges and identify where Leadership Connect can add value.
  • Lead discovery conversations to understand clients’ day-to-day workflows, uncover friction points, and identify gaps where Leadership Connect can improve speed, accuracy, or outcomes.
  • Connect client challenges to product solutions by explaining how specific features and capabilities address issues surfaced during discovery.
  • Lead renewal and retention efforts by communicating delivered value and embedding Leadership Connect solutions into client workflows.
  • Identify and pursue expansion opportunities within existing accounts through consultative discovery and solution alignment.

Desired Qualifications

  • Salesforce experience.

About the Company

Leadership Connect

Data-driven decision intelligence for policy procurement

Leadership Connect provides data-driven decision intelligence for policy and procurement in the public sector. Its product blends technology with human validation through a 24-step information collection process to identify key decision makers and influencers, delivering data via web, apps, and data integrations. It differentiates itself with deep government reach, direct links between legislation and staff, and highly validated stakeholder maps, including relationships that enable warm introductions. The goal is to help clients prepare for important meetings, uncover and build relationships, and win business while shaping policy with trusted, actionable information.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
New York City, New York
Founded
1969

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