Service Sales Support Specialist

Your role and responsibilities

In this role, you will have the opportunity to collaborate in conjunction with the Sales organization and customers throughout the proposal process by preparing technical descriptions of the applied products and technology. Each day, you will determine costs, prepare final documentation, and serve as a key technical resource in the assigned area. You will also showcase your expertise by performing lost proposal analysis, identifying potential cause, and recommending future actions.

The work model for the role is: Onsite #LI-onsite

This role is contributing to the Energy Industries Division, Automation Business Area in Seoul, South Korea. Main stakeholders include internal stakeholders and external customers within the Power & Water Industry.

You will be mainly accountable for:

• Supporting the local Sales organization and customers in determining the most technically appropriate and cost-effective solutions and in the preparation of demanding offers.

• Preparing / supporting in the preparation of technical/commercial offers based on customer specification requirements, local business/feeder factory indications, and Sales organization directives.

• Analyzing customer needs and competitor offers through information from general market and the Sales organization.

• Defining cost for the proposed solution and communicates it to the Sales organization

Qualifications for the role

• Minimum 8 years of experience in Sales Support

• Proficiency in Microsoft Excel and experience with proposal management, cost estimation, and tendering tools

• Proven experience in cost estimation, preferably within automation systems

• Experience with automation systems such as DCS, PLC, or related control systems is preferred

• Bachelor's degree in Electrical Engineering, Electronics Engineering is preferred

• Strong communication skills, attention to detail, and a high level of accuracy in numerical analysis

• Business-level proficiency in English (verbal and written) and native-level in Korean fluency.

More about us

ABB PURPOSE

We enable a more sustainable and resource-efficient future with our technology leadership in electrification and automation

The Energy Industries Division serves a wide range of industrial sectors, including hydrocarbons, chemicals, pharmaceuticals, power generation, and water. With our integrated solutions that automate, digitalize, and electrify operations, the Division is committed to supporting traditional industries in their efforts to decarbonize. The Division also supports the development, integration, and scaling up of new and renewable energy models.

Harnessing data, machine learning, and artificial intelligence (AI), the Energy Industries Division brings over 50 years of domain expertise. We deliver solutions designed to improve energy, process, and production efficiency, as well as reduce risk, operational cost, and capital cost, while minimizing waste for customers, from project start-up and throughout the entire plant lifecycle. Our goal is to help customers adapt and succeed in the rapidly changing global energy transition.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.