Full-Time

VP – Total Rewards & People Operations

Posted on 8/1/2024

PagerDuty

PagerDuty

1,001-5,000 employees

Incident management and response platform

Consulting
Enterprise Software

Senior, Expert

Atlanta, GA, USA

Hybrid, flexible workplace.

Category
Generalist Recruiting
Human Resources
People & HR
Required Skills
Communications
Data Analysis
Requirements
  • Must have a successful track record of leading a best-in-class total rewards function, ideally within a publicly traded technology company.
  • Must have experience thinking creatively and strategically to develop compensation and benefits strategies, with demonstrated results in driving talent engagement and retention.
  • Strong business acumen, financial, analytical and critical thinking skills, attention to detail and accuracy.
  • Expert knowledge in Executive Compensation.
  • Has successfully prepared and presented matters to the Compensation Committee and/or the Board of Directors.
Responsibilities
  • Creating one holistic Total Rewards philosophy, strategy, and programs across the organization.
  • Leading the Total Rewards and People Operations function in support of business segment leaders to help them attract and retain the talent they need to deliver on their goals, and help them understand the tools at their disposal to do so.
  • Leading change management initiatives while also ensuring the function is consultative to business leaders.
  • Ensuring alignment of rewards practices with the broader people and business strategies, culture and values.
  • Continuing the build-out and development of a multi-functional team of strategic and innovative professionals created leading tech-enabled solutions.
  • Own and drive PagerDuty’s Total Rewards strategy and roadmap.
  • Align with Executive Leadership and the Compensation Committee on strategic plans and directions related to total rewards and people operations, specifically designing, developing, implementing, administering and maintaining a global competitive compensation structure, incorporating and linking global compensation best practices, policies and procedures to attract and retain talent.
  • Provide consultative thought leadership to the human resources community and business leaders on the compensation philosophy, pay decisions, pay guidelines, policy and guideline interpretation and job evaluation including the design of creative solutions to specific compensation-related challenges.
  • Perform and manage market analysis including competitive market position. Establish benchmarking and market pricing standards and develop salary structures for job families. Identify trends and make recommendations.
  • Analyze, design, implement and administer cash and equity strategy and programs, including base pay, short-term and long-term incentives.
  • Responsible for Executive program strategy, design and implementation, and coordinating/drafting relevant disclosures (e.g. CD&A). Manages Compensation Committee (Board of Directors as appropriate) related matters, working closely with our external executive compensation consultants, and prepares/coordinates/presents relevant materials with internal and external stakeholders.
  • Leverage technology and data to build world-class hire-to-retire, analytics, and operations teams that create an environment for employees to do the best work of their lives. Simplify processes and methodologies to drive efficiencies and develop insights globally.
  • In partnership with Legal and other internal HR functions, ensure overall equity and diversity compliance globally. Manage EEO/AA compliance to include preparation, enforcement, and communication of Affirmative Action Plans and programs and timely required filings such as EEO-1 and Vets-100.
  • Lead the design, strategy, annual planning and implementation of the company’s global benefit programs, including Health and Welfare, 401(k)/Retirement, Time-off programs, Executive Benefits, Voluntary Benefits, and Wellness initiatives. Ensure that our benefits programs and their administration incorporate best-in-class knowledge and practices (including change management) to deliver a world-class employee experience.
  • Monitor trends and legislative and business changes for impact on total rewards and ensure legal compliance for global total rewards programs. Partner effectively with the Legal team to address upcoming or anticipated legislative changes.
  • Evaluate and provide thought leadership with Legal regarding (e.g., contracts, purchases, vendor services) that impact compensation and benefits-related matters.
  • Lead transformational change, managing stakeholders, achieving buy-in among disparate audiences, and delivering results in various settings and amidst challenges.
  • Coach and develop leaders and direct reports with proven results.
  • Provide counsel to the Chief People Officer and Executive leadership regarding all total rewards decision-making.

PagerDuty specializes in incident management and response, providing a platform that helps organizations quickly address IT issues to minimize operational disruptions. The platform integrates with various monitoring tools to detect incidents in real-time, alerting the right personnel for swift action. This process is crucial for maintaining the reliability and performance of digital services across sectors like technology, finance, healthcare, and retail. Unlike many competitors, PagerDuty operates on a subscription-based model, offering different pricing tiers based on user count and feature levels, which ensures a steady revenue stream. The company's goal is to enable organizations to manage and resolve IT incidents efficiently, thereby reducing downtime and enhancing service quality.

Company Stage

IPO

Total Funding

$168.9M

Headquarters

San Francisco, California

Founded

2009

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-1%

2 year growth

-1%
Simplify Jobs

Simplify's Take

What believers are saying

  • Enhanced chat collaboration attracts more enterprise clients relying on Microsoft Teams and Slack.
  • Strategic focus on public sector and Americas sales expands market reach.
  • Investments by Intech and Quantbot indicate confidence in growth potential.

What critics are saying

  • Emerging AIOps platforms may erode PagerDuty's market share.
  • Economic downturns could affect subscription renewals and acquisitions.
  • Reliance on third-party integrations poses risks if partners change APIs.

What makes PagerDuty unique

  • PagerDuty integrates seamlessly with popular tools like Microsoft Teams and Slack.
  • Recognized as a leader in GigaOm's 2024 Radar for AIOps.
  • Subscription-based model ensures steady recurring revenue from diverse industries.

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Benefits

Health, AD&D, Disability, Vision, Life, and Dental Insurance

Paternity and Maternity Leave

Employee Assistance Program

PTO (Vacation / Personal Days)

Sick Time

Remote Work

Adoption Assistance

401(k)

Employee Stock Purchase Program

Flexible Spending Account

Student Loan Repayment Plan

INACTIVE