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IHG

Global hotel company

Director of Rooms

Full-TimeUpdated on 10/23/2026
No salary listed
Expert
Bachelor's
Vietnam
In Person
Food Service & Hospitality

About the job

Requirements
  • A bachelor's degree, higher education qualification, or equivalent in Hotel Administration or Business Administration is required.
  • Four years of guest service or hotel experience, including two years in a management capacity, or an equivalent combination of education and work experience, is required.
  • Speaking the local language(s) is required.
Responsibilities
  • Direct everyday front office and housekeeping activity while developing and coaching the team to deliver guest experiences.
  • Create a working environment that supports the team and drive collaboration between departments.
  • Provide guests with the information they need to enjoy their experience.
  • Oversee the night audit function, prepare daily financial reports, and deliver accurate forecasts.
  • Conduct routine inspections of the front office and public areas, taking immediate action to correct deficiencies.
Desired Qualifications
  • English language skills are preferred.

About the company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

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Total Funding

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Headquarters

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