Business Analyst
FirstEnergy
Business Analyst
FirstEnergy
Investor-owned electric utility focusing on distribution
FirstEnergy at a Glance
We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.
FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.
About the Opportunity
This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp.
This position can be located any FE Headquarter locations
The selected candidate may be offered a position within the same job family, at a level that is lower than what was posted. This will be determined based upon the results of the interview process which considers the candidate's skills, work history, experience level, and other relevant qualifications.
The Distribution Portfolio and Utility Coordination (DPUC) Team manages Distribution investments and shared-use activities to ensure safe, compliant, and financially optimized outcomes while protecting FirstEnergy's assets, supporting reliable service, and fulfilling regulatory and stakeholder commitments.
The DPUC department’s responsibilities are as follows:
Identify, evaluate, and sequence capital projects that align with FirstEnergy's strategic, regulatory, and operational objectives
Oversee the current-year portfolio to ensure projects are delivered on time, on scope, and on budget while balancing tradeoffs and ensuring compliance with governance processes and emergent needs
Maintain an accurate view of capital expenditures by continuously updating project forecasts, monitoring variances, and integrating changes into the current and out-year plans
Receive, evaluate, and process Joint Use attachment projects from beginning to end to meet FirstEnergy regulatory objectives, while maximizing cost recovery and measuring financial impacts
Coordinate with Legal, Supply Chain, and State Engineering to prepare agreement packages and maintain a tracking database for reimbursable DOT relocation projects
Develop and maintain reports and metrics for late tickets, on-time performance, and ticket volume to mitigate dig-in damages and violation claims from state PUCs
This role supports the forecasting and management of key portfolio and utility coordination components, including budgets, resources, materials, project schedules, regulatory timelines and work plans.
This position provides analytical and reporting support to the Distribution Portfolio and Utility Coordination team, helping ensure accurate insights into project performance, financials, benefits and risks.
KEY RESPONSIBILITIES:
Reporting & Data Management
Develop and maintain accurate financial and operational reports using tools such as Power BI, QlikView, TOAD Data Point, and Microsoft Office.
Analyze data to identify trends, risks, and improvement opportunities.
Ensure data integrity through regular validation and updates.
Stakeholder Collaboration
Partner with internal and external stakeholders to align priorities and ensure consistent processes.
Serve as a liaison to facilitate clear communication across teams.
Executive Reporting
Support development of concise, executive-level presentations.
Translate complex financial and operational data into actionable insights.
Systems & Tools
Utilize systems such as SAP, CREWS, SPANS and OPPM to generate reports.
Identify and implement process improvements and reporting automation.
Analytical Support
Provide insights to support project planning, estimating, forecasting, and decision-making.
Assist in monitoring project scope, estimates, budget, and schedule performance.
Storm Support
QUALIFICATIONS:
Business Analyst
Associate’s or Bachelor’s degree preferred; or equivalent experience
4+ years relevant experience (7+ without degree)
Experience with data analysis, forecasting, and process improvement
Strong communication, teamwork, and organizational skills
Advanced analytical and problem-solving abilities
Proficiency in Microsoft Office; experience with SAP, Oracle, or QlikView preferred
Ability to deliver accurate work within deadlines
Advanced Business Analyst
Bachelor’s degree preferred; advanced degree or certification a plus
7+ years relevant experience (10+ without degree)
Demonstrated experience in analysis, forecasting, and process improvements
Greater independence and leadership in responsibilities
Senior Business Analyst
Bachelor’s degree preferred; advanced degree or certification a plus
10+ years relevant experience (13+ without degree)
Proven expertise in complex analysis, portfolio oversight, and process optimization
High level of independence, leadership, and strategic contribution
Additional Expectations (Advanced & Senior Levels)
Perform responsibilities with increased autonomy and expertise
Lead initiatives and contribute to continuous improvement efforts
Provide advanced analytical insights and mentorship where applicable
Benefits, Compensation & Workforce Diversity
At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas currently.
Safety
Safety is a core value for FirstEnergy and is essential to all our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.
Investor-owned electric utility focusing on distribution
FirstEnergy is an investor-owned electric utility that distributes electricity through its network of distribution companies. It focuses on delivering power to customers by maintaining and operating the grid, including power generation and energy services. The company uses an outage management system to let customers report and track outages, enabling faster identification and resolution of service disruptions. Customers manage their accounts through online portals that offer electronic billing (eBill) and multiple payment options. Mon Power, a subsidiary, serves about 395,000 customers in West Virginia, illustrating the scale of its operations. Compared with competitors, FirstEnergy emphasizes reliability, a large, integrated utility footprint, and digital tools for customers and outage management. Its goal is to provide dependable electric service, maintain and improve grid reliability, grow its customer base, and efficiently deliver energy services across its service territories.
Explore more opportunities at FirstEnergy