Arrive

Global urban mobility platform with payments

Account Manager

Account ManagementConfirmed live in the last 24 hours

Full-timeStockholm, SwedenNo salary listedIn-person

About the Job

Requirements

Ability to sell appropriate solutions and maintain customer satisfaction.
Ability to manage customer relationships, retain agreements, and identify opportunities to expand existing accounts.
Ability to prospect for new customers.
Ability to plan, analyze, and present reports on account and portfolio progress, goals, and quarterly initiatives.
Ability to manage a sales pipeline and forecast.
Ability to deliver established key performance indicators.
Ability to follow internal processes and company strategies to achieve sales and profitability goals.

Responsibilities

Act as a project manager for large customers.
Proactively contact customers to maintain awareness and engagement.
Initiate and implement continuous improvements for customers.
Establish and maintain long-term customer relationships and prolong existing agreements.
Propose solutions that meet existing customers’ needs to expand relationships.
Plan, analyze, and present reports on account and portfolio progress, goals, and quarterly initiatives for team members, stakeholders, and potential future case studies or company training.
Manage the sales pipeline and forecasting.
Deliver against established key performance indicators.
Hold sales budget responsibility.
Manage contraction and churn at the account and user levels.
Hold commercial responsibility for customer dealings and deliver sales quality and customer satisfaction.
Follow internal processes and keep the customer relationship management system updated to maintain data quality and pipeline relevance.
Work according to company strategies and processes to achieve sales and profitability goals.

We’ve signed up to an ambitious journey. Join us!

As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn’t a challenge just anyone could take on. Luckily, we have something to help us make it happen. Our people and our values. We Arrive Curious, Focused and Together. Just as our entire brand is inspired by the North Star, the shining light leading travelers to their destinations since time began, our values guide us. They help us be at our best. For our customers. For the cities and communities we serve. For ourselves. As a global team, we are transforming urban mobility. Let’s grow better, together.

The objective of the position

Help ensure that EasyPark gets satisfied customers by selling the right solution.
Act as a project manager for large customers.
Frequent proactive contacts with the customer base, ensuring Easypark being customers “top of mind”
To initiate and implement continuous improvements for the customer.
Establish and ensure long-term customer relationships, prolonging the existing agreements
Expand the relationships with existing customers by continuously proposing solutions that meet their needs
Prospecting new customers
Planning, analyzing, and presenting reports on account and portfolio progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
Pipeline management and forecasting
Delivering on established KPIs.

The overall responsibility and duties of the position

Sales Budget responsibility.
Responsible for contraction and churn on the account and user level.
Commercial responsibility for dealing with the customer.
Delivering qualitative sales and customer satisfaction.
Responsible for following our internal processes.
Keep the CRM system updated to ensure data quality and pipeline relevancy
To work according to EasyPark's strategies and processes to achieve our sales and profitability goals.

About Arrive

Arrive, including brands like EasyPark, Flowbird, RingGo, ParkMobile and Parkopedia, is a leading global mobility platform. Present in over 90 countries and 20,000 cities, the company helps people and decision-makers make smarter decisions about urban mobility and ease the experience of travel worldwide. Arrive delivers a unique combination of the core ingredients to make cities more livable: from smart payments and optimized car parks to data-driven traffic reduction and support for reinvestment in public transport and green space. It’s about more than function, it’s about saving time and simplifying the experience of travel for everyone. Travel is more than a journey, it’s how you Arrive.

About the Company

Arrive

Global urban mobility platform with payments

Arrive is a global urban mobility platform formed by the merger of EasyPark Group and Flowbird Group. It offers smart payment systems for parking, public transit, and electric vehicle charging, plus data-driven tools to reduce traffic and optimize parking. It works by deploying scalable infrastructure so people can locate and pay for parking and transit on one platform, while partners manage mobility services and gain insights from data. Its goal is to improve urban life by making mobility more efficient and livable at a city-wide and business scale.

Company size: 51-200
Company stage: Early VC
Total funding: $56.2M
Headquarters: Chicago, IL
Founded: 2006

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