Head of Sales Development

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

The Role

Adyen is seeking a Global Head of Sales Development to lead and develop our worldwide Sales Development Representative (SDR) team which has dotted reporting lines to this position. This role is critical in driving pipeline generation by refining our inbound and outbound strategy as well as coaching a high-performing global team. Operating in a matrix organization, you will work closely with regional SDR leads and cross-functional teams to optimize lead generation, enhance sales development processes, and foster a performance-driven culture. This is a strategic leadership position requiring strong collaboration with Sales, Marketing, Partnerships, and Revenue Operations.

What You’ll Do

• Iterate and execute on the global SDR strategy to drive consistent pipeline growth and revenue impact.
• Drive commercial engine collaboration, embedding into local nuances.
• Lead, mentor, and scale a high-performing team of SDR leaders and representatives across multiple regions.
• Establish best practices for inbound and outbound lead generation, qualification tactics, and engagement strategies.
• Design and implement data-driven processes and playbooks to optimize SDR performance and efficiency.
• Collaborate with Sales and Marketing teams to refine lead qualification criteria and enhance alignment on pipeline goals.
• Drive innovation in sales development by fostering a culture of continuous learning, experimentation, and adaptability.
• Monitor key performance indicators (KPIs) to assess team effectiveness, iterating on strategies as needed.
• Act as a thought leader within Adyen, aligning SDR efforts with broader commercial priorities and go-to-market initiatives.

Who You Are

• A seasoned commercial leader with a minimum of 10 years of experience in sales, business development or commercial roles.
• At least 5 years of experience leading SDR/BDR teams, including managing team leads.
• Proven experience working within a matrixed organization and leading without direct reporting lines.
• Highly data-driven, with the ability to analyze performance metrics and drive informed decision-making.
• Deep knowledge of outbound prospecting, inbound lead qualification, and sales development best practices.
• Skilled in coaching and upskilling SDR teams and leaders to maximize efficiency and effectiveness.
• A collaborative leader who can align cross-functional teams and navigate change in a fast-paced environment.
• Strong communicator with the ability to build relationships and influence stakeholders across various levels.

Location & Work Expectations

• This role is based in Amsterdam or New York.
• Adyen values in-person collaboration, and we are an office-first company.
• International travel up to 20% of your time may be required.

Our Diversity, Equity, and Inclusion Commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them—voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s Next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status, or any legally protected status.

All your information will be kept confidential according to EEO guidelines.