Société Générale de Surveillance

Testing, inspection, and certification services globally

Account Executive - Softlines

Account ManagementConfirmed live in the last 24 hours

Full-timeFanling, Hong KongIn-person

About the Job

Requirements

A degree in Business Management, Sales & Marketing, Business Administration, or a related discipline is required.
At least 2 years of experience in a related industry is required.
Proficiency in PC operations is required.
Fluency in written and spoken English, Mandarin, and Cantonese is required.

Responsibilities

Collaborate with other teams to proactively manage sustainable business growth.
Build strong relationships with clients and service providers to increase loyalty, reduce customer turnover, and improve perceptions of service quality.
Respond promptly and professionally to customer emails, addressing questions and concerns.
Act as a liaison between the Regional Key Account Manager, Customer Service, and Operations teams.
Cross-sell or upsell products and services to clients.

Desired Qualifications

Experience in the apparel, textile, or TIC industries is an advantage.

Job Description

Collaborate with other teams to proactively manage the sustainable growth of business
Foster strong relationships with clients and service providers, cultivating increased loyalty, reduced customer turnover, and enhanced perception of service quality
Respond to customer emails promptly and professionally, effectively addressing their questions and concerns
Act as a liaison between Regional Key Account Manager, Customer Service and Operations
Cross-sell or upsell new products / services to clients

Qualifications

Degree holder in Business Management/ Sales & Marketing/ Business Administration or related disciplines
Minimum 2 years of working experience in related industry, with experience in Apparel/ Textile / TIC industries is definitely an advantage
Good interpersonal skill and communication skill
Fluent of both written and spoken in English, Mandarin, and Cantonese
Proficient in PC operations
Candidate with more experience will be considered as Senior Account Executive

Additional Information

As a caring company, SGS not only offers a competitive remuneration package but also offers staff caring items to the right candidates, including:

5-day Work Week
Double Pay and Performance Bonus
Dental and Medical Benefits
Accident Insurance and Life Insurance
Annual Leave
Birthday Leave
Paid Maternity Leave, Paternity Leave, and Marriage Leave
Career Advancement Opportunities
On-the-Job Training
Education and Training Subsidies
Free Shuttle Bus Service
Employee Assistance Program (EAP)
Staff Activities

About the Company

Société Générale de Surveillance

Testing, inspection, and certification services globally

SGS provides testing, inspection, and certification services to help clients meet regulations, ensure quality and safety, and gain market access. It runs laboratory testing, on-site inspections, and certification against standards, often with training and consulting, across a wide range of industries. The services rely on a global network of laboratories and offices that deliver localized solutions with global expertise. What sets SGS apart is its large global footprint and its emphasis on quality, integrity, risk mitigation, and sustainability, enabling it to serve a diverse set of customers from small businesses to multinationals. The company's goal is to help customers comply with regulations, improve product quality and safety, reduce risk, and boost productivity across markets.

Company size: 10,001+
Company stage: IPO
Headquarters: Geneva, Switzerland
Founded: 1878

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