Sun King

Off-grid solar home systems provider

Store Executive

Retail Store ManagementUpdated on Nov 13

Full-timeNo salary listed

About the Job

Requirements

Have a degree, diploma, or equivalent qualification from a recognized institution.
Be proficient with modern statistical review and data visualization software.
Have at least 3 years of experience in a similar role, preferably involving customer-facing work and stock management.
Have strong computer skills, including mandatory proficiency in Microsoft Excel, and experience using smartphones and web-based applications.
Demonstrate integrity and a proactive, positive attitude.
Demonstrate sound judgment, communication, presentation, and reporting skills.
Communicate fluently in written and spoken English and Portuguese and engage effectively with diverse stakeholders.

Responsibilities

Receive stock and track warehouse inventory.
Manage and issue stock according to FIFO standards and dispatch stock as required.
Maintain and update stock cards and provide off-the-shelf sales details when needed.
Maintain an online Goods Received and Goods Issued log and perform daily stock cycle counts.
Receive faulty stock from the field and consolidate it for disposal.
Conduct monthly stocktakes, manage spare-parts inventory, and reorder spare parts.
Prepare daily on-hand stock reports for stakeholders and report daily stock issued for replacement or replenishment.
Manage repairs and spare parts, maintain custody of repair tools and tool kits, check faulty units before replacement, and perform basic repairs on in-warranty returns.
Maintain a tidy center and arrange the shop floor by SKU.
Keep the repair workbench neat and observe safety procedures to prevent hazards.
Welcome walk-in customers and provide assistance as needed.
Receive faulty components, identify technical issues, and verify warranty eligibility through technical checks.
Assist Energy Officers and coordinate with the Call Center to resolve customer queries.
Safeguard company assets against loss and damage and manage risks in the shop facilities.
Track and report shop expenses as directed.
Perform other tasks assigned from time to time.

Desired Qualifications

Customer-facing and stock-management experience is preferred.

Locations: Manhiça, Moamba, Boane & Catembe

About the role:
The Sun King Store Executive will ensure that the overall performance targets of the Sun King Stores in the area are met, both in terms of quality and quantity.

1. Inventory management:

Receive stock and keep track of inventory from warehouse.
Manage and issue out stock as per FIFO standards.
Dispatch stocks as per requirement.
Maintain and update stock cards.
Keep and provide off-the-shelf sales details when needed.
Maintain an updated Goods Received and Goods Issued log online.
Perform daily cycle counts on stock.
Receive faulty stock from the field and consolidate for disposal.
Conduct monthly stock take.
Manage all spare parts inventory and re-orders.

2. Reports:

Prepare daily on hand stock report for stakeholders use.
Report on daily issued out stock for replacement and or replenishment.

3. Repairs:

Repairs and Spare Parts management.
Take custody of the repair tools and tool kits.
Perform basic check on the faulty units before replacement.
Conduct basic repair on the in warranty returns.

4. Store management:

Ensure the center is well maintained tidy and that the shop floor arrangement is per SKU.
Ensure neatness on the repair work bench in line.
Observation of safety procedures to avert hazards at the work bench.
Welcome walk-in customers and provide assistance as necessary.
Receive faulty components, identify the technical issue and verify warranty eligibility through several technical checks.
Assist Energy Officers and coordinate with Call Center in resolving customer queries.

5. Asset Management: Safeguard company assets to avoid losses and damage and ensure risk aversion in running the shop facilities.

6. Budgeting and Cost Tracking:

Ensure all shop expenses are tracked and reported as directed.
Any other tasks that may be assigned to you from time to time.

Have a Degree/Diploma or equivalent from a recognized institution.
Proficiency with modern statistical review and data visualization software.
Have at least 3 years of experience in a similar role – preferably in a customer-facing and stock management role.
Strong computer skills – MS Excel skill is mandatory – with experience in the use of technology – smartphone and web-based applications.
Can demonstrate high levels of integrity with a proactive and positive attitude.
Can demonstrate sound judgment and excellent communication, presentation and reporting skills.
Outstanding communication and team player skills, with the ability to engage effectively with diverse stakeholders fluently in both written and spoken English and Portuguese.

About the Company

Sun King

Off-grid solar home systems provider

Sun King designs, manufactures, distributes, and finances solar home energy products for off-grid communities in Africa and Asia. Its range includes solar lanterns and solar home systems with inverters and storage that can power lights, radios, phones, and household appliances, all financed through a pay-as-you-go model with small mobile money installments after a low upfront payment. The company differentiates itself with an end-to-end approach—handling product design, manufacturing, distribution, and financing—supported by a large field-agent network and strategic acquisitions like PayGo Energy to expand into clean cooking. Its goal is to increase energy access by helping households leapfrog kerosene and unreliable grids, aiming to reach millions of homes and businesses, including over 2 million in Ethiopia by 2030.

Company size: 1,001-5,000
Company stage: Debt Financing
Total funding: $864.9M
Headquarters: Chicago, IL
Founded: 2008

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