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Biltmore

Historic estate and hospitality destination

Vehicle Care Attendant

Automotive Service & RepairConfirmed live in the last 24 hours
Full-timeAsheville, NC, USA$16.32 /hrRemote

About the Job

Requirements

  • At least six months of related vehicle care experience.
  • Demonstrated commitment to providing internal and external guest service.
  • Planning, organizational, and time management skills with attention to quality and detail.
  • Communication and interpersonal skills sufficient to convey information clearly, concisely, and effectively to different audiences.
  • Ability to be proactive, take initiative, exercise good judgment, and demonstrate integrity.
  • Ability to work independently with minimal supervision and contribute as a supportive team member.
  • Ability to maintain professional appearance and demeanor, handle varied situations diplomatically, and follow company standards.
  • A clean driving record for the past three years and minimum age of 19.
  • Ability to operate all department vehicles after obtaining the required certification and license.
  • Ability to stand, bend, kneel, lean, stoop, reach overhead and below, and move within and around shuttle buses.
  • Ability to occasionally lift up to 50 pounds.
  • Ability to work primarily in a fleet garage and occasionally outdoors in unpleasant environmental conditions or hazards.

Responsibilities

  • Clean and service department vehicles used for guest transportation, including washing exteriors, cleaning floors, vacuuming carpets and crevices, cleaning windows, fueling, adding air and fluids, and completing associated preparations.
  • Review driver-completed Daily Vehicle Inspection Reports to prioritize servicing by Fleet Maintenance and ensure vehicles meet quality and safety criteria.
  • Inspect vehicles for internal and external damage, report damage immediately to the manager, and arrange repairs as needed.
  • Coordinate and maintain the vehicle cleaning and servicing schedule to optimize vehicle out-of-service time.
  • Maintain service records and arrange upcoming service needs, including routine maintenance and returning vehicles to the shop when ordered parts arrive.
  • Maintain the utility building and kennels for cleanliness and quality standards.

Desired Qualifications

  • A high school diploma.
  • Additional training or certifications.
  • Similar experience in an automotive dealership, transportation company, or other guest service environment.

About the Company

Biltmore

Historic estate and hospitality destination

Biltmore operates as a historic estate and hospitality destination in Asheville, North Carolina. The property brings together house and garden visits, lodging, restaurants, a winery, retail, events, and outdoor experiences. In practice, guest-facing operations work alongside preservation, horticulture, culinary, facilities, agriculture, and business teams. The profile is for Biltmore Estate and its on-property businesses. Roles span hospitality, food and beverage, retail, maintenance, grounds, security, events, and corporate support. Its workforce connects frontline delivery with the specialist, operational, technical, and business teams that support the organization.

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