Marriott International

Manages and franchises hotels around the world

IT Specialist

System Administration +1Confirmed live in the last 24 hours

Full-timeRome, Metropolitan City of Rome Capital, Italy€25.32 - €25.80 /yrIn-person

About the Job

Requirements

At least 1 year of related work experience is preferred.
A high school diploma or GED equivalent is preferred.
The role requires moving, lifting, carrying, pushing, pulling, and placing objects weighing 10 pounds or less without assistance.

Responsibilities

Follow company policies and procedures and protect company assets.
Address guests’ service needs and exchange information with other employees using electronic devices.
Develop and maintain positive working relationships with others.
Communicate with other Information Systems personnel to troubleshoot and resolve technical problems involving computer software and systems, internet access, hardware, and peripheral equipment.
Refer major problems or defective products to vendors or technicians.
Respond to program error messages by finding and correcting problems or terminating the program.
Enter commands and activate controls on computer and peripheral equipment.
Inspect, test, and diagnose computer equipment and systems.
Maintain an inventory of technology devices.
Maintain computer networks, support server systems and supporting software, and provide network communications support.
Maintain and upgrade hardware, software, and website technical architecture related to hardware and telecommunications connectivity.
Perform system backups and secure backup tapes and computer or telephone rooms.
Provide end-user support and manage user accounts, including setup, removal, and password resets, to ensure confidentiality and proper use.
Install, configure, and modify workstations, including cables, desktop computers, laptops, docking stations, and printers.
Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or provide technical assistance and support.
Educate users about procedures for securing personally identifiable information.
Perform other reasonable job duties as requested by supervisors.

POSITION SUMMARY

Follow all company policies and procedures; protect company assets. Address guests’ service needs. Exchange information with other employees using electronic devices. Develop and maintain positive working relationships with others.

Communicate with other IS personnel to troubleshoot and resolve technical problems or issues related to computer software and systems, internet access, hardware and peripheral equipment. Refer major problems or defective products to vendors/technicians. Respond to program error messages by finding and correcting problems or terminating the program. Enter commands and activate controls on computer and peripheral equipment. Inspect, test, and diagnose computer equipment and systems. Maintain inventory of all technology devices. Maintain computer networks, support server system(s), and supporting software. Provide network communications support. Maintain and upgrade hardware, software and website technical architecture related to hardware and telecommunication connectivity. Perform system backups. Provide end-user support. Manage user accounts, including set up, removal, and resetting passwords in order to ensure confidentiality and proper use. Install, configure, and modify workstations. Modify workstations, including set up of cables, desktop computers, laptops, docking stations, and printers. Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support. Secure all backup tapes and computer/telephone rooms. Educate users regarding procedures for securing Personal Identifiable Information (PII). Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Pay Range (US/Canada/EMEA): EUR 25.316 - 25.800 Annual Salary

About the Company

Marriott International

Manages and franchises hotels around the world

Marriott International manages and franchises hotels and resorts for leisure and business travelers, with brands spanning luxury stays, select-service hotels and extended visits. Its portfolio includes The Ritz-Carlton, Sheraton and Courtyard, giving hotel owners different formats for serving guests. Most properties belong to third-party owners: Marriott earns management fees tied to hotel revenue and profit, or franchise royalties for use of its brands and systems, while owning or leasing a small share itself. The company also licenses its names for branded residences and vacation ownership properties. With operating roots dating to 1927, Marriott is headquartered in Bethesda, Maryland.

Company size: 10,001+
Company stage: IPO
Headquarters: Bethesda, MD
Founded: 1927

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