Client Success Manager

Drive commercialization and growth for Tencent’s overseas performance advertising business across the EMEA region. Own both demand-side advertiser growth and supply-side publisher monetization, accelerating revenue growth, improving ecosystem efficiency, and building scalable commercialization solutions that drive long-term business success.

Key Responsibilities:

Drive Regional Commercialization Strategy

• Develop and execute commercialization strategies across EMEA to unlock new growth opportunities.

• Drive advertiser acquisition and spend growth while optimizing publisher monetization, delivering measurable improvements in revenue, platform scale, and operational efficiency.

Build Scalable Commercial Solutions

• Partner with Product, Engineering, and Operations teams to translate advertiser and publisher insights into scalable platform capabilities and operational improvements.

• Develop industry best practices and commercialization solutions that can be replicated across markets and verticals.

Partner with Sales to Accelerate Growth

• Work closely with regional Sales teams to identify high-value opportunities, support solution design, and drive successful deal execution.

• Improve customer acquisition, conversion efficiency, and overall business expansion across both advertisers and publishers.

Drive Customer Success & Business Growth

• Own the end-to-end success of advertisers and publishers across EMEA.

• Drive product adoption, campaign optimization, and monetization performance to maximize customer value, long-term retention, and sustainable revenue growth.

• 5+ years of experience in performance advertising, ad tech, commercialization, client solutions, business strategy, or growth operations.

• Hands-on experience with advertising platforms, DSPs, SSPs, ad networks, mobile advertising, or performance marketing is highly preferred.

Industry Knowledge

• Strong understanding of the digital advertising ecosystem across both demand-side advertising and supply-side monetization.

• Familiar with campaign optimization, ROAS/ROI measurement, inventory monetization, fill rate, eCPM, and performance-driven advertising models.

Skills

• Strong analytical mindset with the ability to turn data into actionable business insights.

• Excellent problem-solving, stakeholder management, and cross-functional collaboration skills.

• Proven ability to manage multiple priorities and execute effectively in a fast-paced, ambiguous environment.

Others

• Professional proficiency in both English and Mandarin is required to collaborate effectively with HQ in China.

• Additional language skills, including French, German, Spanish, or Arabic, are a strong plus.

• Comfortable working across multiple time zones and managing regional travel as needed. Strong adaptability to ambiguity and changing priorities. Entrepreneurial mindset with strong bias for action, impact, and scalability.

• Entrepreneurial, proactive, and results-oriented with a strong sense of ownership.

• Comfortable working across multiple time zones and managing regional travel as required.

• Passionate about driving scalable business growth and delivering measurable commercial impact.