Full-Time

Key Holder

Posted on 5/27/2024

Farfetch

Farfetch

1,001-5,000 employees

Global luxury fashion and enterprise solutions platform

Senior

Irvine, CA, USA

Required Skills
Sales
Communications
Customer Service
Requirements
  • Previous retail sales experience in luxury brands (minimum 5 or more years of experience)
  • In-depth collections knowledge in terms of technical and stylistic aspects
  • Ability to work closely with Store Management to ensure sales targets are achieved
  • Excellent communication and interpersonal skills
  • Ability to provide excellent customer service and build loyalty
  • Team player mindset
  • Exhibit positivity, listen and provide support to colleagues
  • Ability to interact in a multicultural environment
Responsibilities
  • Finalize sales targets achievements in line with company strategy
  • Use effective selling techniques to maximize the business potential of the store
  • Contribute to build team working sharing information and best practices
  • Uphold respect of the company standards and procedures
  • Keep stock info updated and follow store-to-store transfer request procedures
  • Deliver excellence in customer service in alignment with the company standards
  • Identify and evaluate strengths and areas for improvements based on observation and measurable results. Give feedback to obtain performance improvement
  • Guarantee that all procedures are properly followed when SM or ASM are not present
  • Performing key opening and closing duties and operational tasks
  • Support the task assignment to the team following the daily working plan and monitoring the shop floor

FARFETCH

Company Stage

M&A

Total Funding

$1.7B

Headquarters

, United Kingdom

Founded

2007

Growth & Insights
Headcount

6 month growth

-24%

1 year growth

-26%

2 year growth

-25%
INACTIVE