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Paramount Global

Joint venture producing film, television content

HR Operations Coordinator

HR Operations & CoordinationUpdated on Nov 14
Full-timeWarsaw, PolandNo salary listed

About the Job

Requirements

  • Proficiency in spoken and written English.
  • At least one year of experience in a similar human resources role, such as human resources administration, human resources operations, or human resources coordination.
  • Understanding of Polish and wider European employment law and human resources operations.
  • Experience using case management tools such as ServiceNow or Salesforce, human resources information systems such as Oracle or SuccessFactors or equivalent, and Microsoft and Google applications.
  • Ability to listen well and clearly convey information, ideas, and instructions to individuals and teams, verbally and in writing.
  • Ability to maintain attention to detail, accuracy, and accountability.
  • Customer-service mindset focused on delivering a consistent employee experience.
  • Ability to organize work, manage multiple priorities, and meet deadlines in a fast-paced environment.
  • Ability to identify potential problems or issues and take appropriate action to resolve or escalate them.
  • Ability to work effectively as part of a team, build relationships, and contribute to a positive team dynamic.

Responsibilities

  • Serve as the first point of contact for employee and manager human resources queries from Poland and the wider EMEA region through the AskHR Salesforce ticketing system.
  • Respond to queries within agreed service-level agreements and resolve them effectively or escalate them to the relevant specialist team to support a high-quality employee experience.
  • Coordinate the triage and escalation of queries across Payroll, Total Rewards, IT, and HR business partner teams to provide a consistent human resources service.
  • Manage data-change tickets and job-requisition requests according to internal processes, working with HR business partners, Compensation, Finance, and the HR Data team to support accurate and timely processing.
  • Support accurate human resources data through reporting, data validation, system updates, and regular audits with the HR Data team.
  • Maintain employee records, trackers, ticketing tools, and local third-party systems according to defined processes and service-level agreements.
  • Support onboarding, offboarding, reference checks, and employment changes in collaboration with Talent Acquisition Operations, HR Data, Technology, and Facilities teams.
  • Administer leave, absence, and time tracking, and support month-end human-resources-to-Payroll processing and approvals.
  • Support Tier 1 benefits queries.
  • Organize face-to-face employee sessions, including onboarding induction.
  • Participate in scheduled audits and data-quality checks to support compliance with statutory, data-protection, and internal requirements.
  • Maintain and communicate human resources policies and procedures for Poland and the wider EMEA region in line with changes in local legislation.
  • Maintain accurate, up-to-date employee records in accordance with data-protection and company standards.
  • Support the EMEA HR Operations Manager and wider People team, including maintaining organizational charts, headcount files, and census reports.
  • Identify insights and trends, suggest process improvements, and participate in continuous-improvement initiatives.

Desired Qualifications

  • Proficiency in Polish and/or another EMEA language, such as Hungarian, Czech, or German.

About the Company

Paramount Global

Joint venture producing film, television content

Preparing a concise company summary based on the provided description.

Company size
10,001+
Company stage
IPO
Headquarters
Los Angeles, CA
Founded
1912

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