Warehouse Supervisor

Salary Range: 70000 to 80000 (Currency: USD) (Pay period: per-year-salary)

Duties/Responsibilities

• Oversee all immediate departmental activities and carry out supervisory responsibilities
  in accordance with company policies and procedures and applicable laws.
• Lead a team of warehouse associates, motivating them to achieve and maintain a high level of 
  productivity and accuracy.
• Identify staffing needs and delegate tasks assigning labor as receive-pick-pack-ship work-flow 
  dictates
• Resolve employee issues while ensuring positive employee relations and promote and enforce
  all company policies fairly and consistently.
• Oversee any area of Warehouse Picking, Receiving, Packing, and Shipping of warehouse sales 
  orders by setting expectations and meeting KPI.
• Effectively drive continuous and quality related improvements.
  Actively engage in project management responsibilities and support a wide range of
  Warehouse group projects.
• Analyze and solve problems or assist other team members in finding solutions.
• Review warehouse schedules, material, and manpower to coordinate daily
  warehouse activities to meet business objectives.
• Inform assigned employees of warehouse and material constraints and coordinate with
  support groups to resolve problems affecting schedules.
• Communicate with departmental stakeholders on vendor issues, material or picking delays, carrier 
  or packaging issues, and inventory discrepancies.
• Collaborate with other departments, such as account coordinators and production staff, to ensure smooth operations.
• Ensure the rules and regulations of US export and import procedures are followed.
• Direct efforts toward the reduction of process variation while ensuring that warehouse
  products and services meet quality requirements.
• Ensure adherence to safety protocols and procedures, maintaining a safe working environment for 
  all employees.
• Help maintain and manage accurate warehouse inventory and receipt/picking records including 
  cycle count initiatives and complete stock inventory accuracy.
• Maintain and manage accurate WIP inventory and shipping records.
• Identify and implement process improvements to enhance efficiency and accuracy.
• Train new warehouse associates and provide ongoing coaching and development to the team.
• Address departmental inquiries or requests and resolve any order fulfillment issues.
• Assist with planning and leading departmental and continuous improvement projects.
• Assist with troubleshooting and root cause identification for receiving, picking and shipping errors 
  while driving corrective and preventative action initiatives.
• Contributes to creating, improving, and training on SOPs and Dozuki training documentation.
• Maintain a clean, organized, and well-maintained warehouse environment.
• Leading and assisting in 5s implementation and audits.
• Manage duties assigned by Manager
• Backup Warehouse Associate I, II, III and Lead roles.
• Exhibit and maintain strong attention to detail and the ability to follow step-by-step instructions.
• Ability to adjust and follow instructions in a fast-paced environment.
• Contributes to the completing of projects on time, using project management software to manage
  the projects.
• Perform other related duties as required

Education and Experience

• Minimum Required – High school diploma and 3-5 years’ experience in a warehouse receiving, 
  picking, shipping environment, preferably in a supervisory role
• Preferred – Associates Degree
• Proven track record and ability to manage, train, and develop, coach, and mentor employees.
• Ability to resolve conflicts, meet deadlines, manage production activities and effectively
  multi-task in a fast paced environment

Knowledge, Skills, Abilities

• Ability to read and write English, follow verbal instructions, and use simple math.
• Strong leadership skills with the ability to motivate and develop a team.
• Excellent organizational skills and attention to detail.
• Proficiency in warehouse management principles and best practices.
• Experience with warehouse management systems (WMS) and Transportation Management 
  Systems (TMS) preferred.
• Strong communication, interpersonal, and problem-solving skills – Microsoft Office Experience 
  required, MS TEAMS experience preferred.
• Ability to work independently and as part of a team.
• Operate an electric pallet jack (required) and Stand-Up Reach Truck (preferred).

Physical Requirements

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA 
  and other federal, state and local standards, including meeting qualitative and/or quantitative 
  productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, 
  state, and local standards.
• While performing the duties of this job, the employee is regularly required to talk or hear. The 
  employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with 
  hands and arms.